Billing Operations Specialist

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Midorick Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

👥 HR Tech

🎯 Recruiter

Consulting • HR Tech • Recruitment

Midorick Solutions is a nearshore Employer of Record and staffing firm that helps companies hire and manage talent across Latin America and the Caribbean. Founded in 2020, it provides end-to-end hiring services — sourcing, screening, onboarding, payroll, legal compliance, and ongoing HR and employee engagement — combining localized expertise with technology and a boutique, human-centered approach. Midorick focuses on English‑fluent, time-zone-aligned professionals for U. S. and Canadian companies and supports roles such as developers, customer service agents, data analysts, marketing specialists, accountants, and recruiters.

📋 Description

• Generate, review, and process customer invoices accurately and on schedule. • Monitor billing transactions and ensure compliance with company policies and contractual agreements. • Reconcile billing records, payments, credits, and adjustments. • Investigate and resolve billing discrepancies, customer inquiries, and invoice-related issues. • Maintain customer billing information and ensure data accuracy across systems. • Support month-end and quarter-end billing close activities. • Collaborate with Finance and Operations teams to improve billing workflows and efficiencies. • Prepare billing reports and provide insights on trends, exceptions, and outstanding balances. • Assist with collections activities by working closely with Accounts Receivable teams. • Identify process improvement opportunities and contribute to billing automation initiatives. • Ensure compliance with internal controls, audit requirements, and financial procedures. • Document billing procedures and maintain accurate operational records.

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field; equivalent experience may be considered. • 1+ years of experience in billing operations, accounts receivable, finance operations, or a related role. • Strong understanding of invoicing, payment processing, and reconciliation principles. • Experience working with ERP systems, billing platforms, or accounting software. • Proficiency in Microsoft Excel and Google Sheets. • Excellent attention to detail and accuracy. • Strong analytical and problem-solving abilities. • Effective written and verbal communication skills in English. • Ability to manage multiple priorities and meet deadlines in a remote work environment.

🏖️ Benefits

• Remote • Competitive Compensation package. • All additional benefits by Dominican Law (13th Salary, PTO, etc.) • Complementary Health Insurance.