Technical Services Geologist

🔥 13 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Geologist

Where this job comes from

Posted on Mine Vision Systems's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Mine Vision Systems

Mine Vision Systems

11 - 50 employees

🔧 Hardware

Hardware • Mining • Technology

Mine Vision Systems is a company that specializes in advanced technology for the mining industry, providing precise, real-time 3D mapping and data collection. Their innovative FaceCapture Mapping System combines image, spatial, and location data to enhance operational efficiency and safety in mining operations. This lightweight and mobile system allows for accurate daily mapping, optimization of blast planning, and improved resource efficiency, while also ensuring reduced exposure and improved worker safety. Based in Pittsburgh, Mine Vision Systems focuses on leveraging technology to transform mining production and safety.

📋 Description

• Work safely and professionally underground and at remote locations • Provide training, technical support, and consulting services to customers • Train customers with diverse technical and mining industry backgrounds • Assess, document, and resolve customer issues in a timely manner • Communicate with customers to drive adoption and expanded use of MVS technologies • Serve as the primary technical owner for customers and prospects in Africa and the surrounding region • Collaborate with the regional team to drive business development and industry awareness in Africa • Identify expansion, upsell, and renewal opportunities within assigned accounts with Sales and Commercial teams • Gather customer feedback from mine sites and remote touchpoints and translate insights into product, training, and go-to-market improvements • Support Sales and GTM teams by building business cases, supporting evaluations and pilots, reinforcing ROI and value realization • Test and familiarize yourself with new product releases and features • Develop and refine training materials, best practices, and customer enablement content • Build cross-functional relationships with Product, Engineering, and GTM teams • Respond professionally to evolving priorities and ad-hoc requests • Travel up to 50% domestically and internationally

🎯 Requirements

• 5+ years prior underground mining experience in Technical Services strongly preferred, e.g. in Geology, Geotech, Engineering, etc. • Bachelor of Science in Geology, Engineering, or related discipline strongly preferred • Confident, customer-focused approach with the ability to build long-term relationships • Ability to balance technical delivery with account ownership and commercial awareness • Self-starter who learns new technologies, products, and use cases quickly • Understanding of underground face mapping concepts • Experience with underground mapping, modeling, and/or engineering software • Strong communication skills across technical, operational, and commercial audiences • Ability to deal with multiple, competing demands and prioritize appropriately • Comfortable presenting to small groups, site teams, and customer leadership • Excellent written, verbal, and reading comprehension skills in English • Valid driver's license and passport • Ability to work underground and at remote locations • Ability to travel up to 50% domestically and internationally • Ability to occasionally bend, reach, work in confined spaces, and lift up to 30 kg

🏖️ Benefits

• Competitive salary • Generous PTO • Fully remote position • Small team that allows for immediate impact and showcasing of your talents • Opportunity for hands-on work with cutting edge technology

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