Salesforce Administrator – Developer

Job not on LinkedIn

🔥 46 minutes ago

🇦🇪 United Arab Emirates (UAE) – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mira Developments

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🏗️ Construction

🏨 Hospitality

🏠 Real Estate

Construction • Hospitality • Real Estate

Mira Developments is a Dubai-based luxury real estate developer that creates branded residences, villas, hotels and multi-branded waterfront communities across the UAE and internationally. The company partners with global fashion and lifestyle brands to deliver turnkey, design-led residential and hospitality projects featuring fully furnished interiors, hotel-style services, sustainable design principles and high-end amenities. Mira targets both end buyers and investors with a focus on prime locations, long-term rental returns and collaborative brand-driven developments.

📋 Description

• Configure and improve lead and opportunity management processes, including stages, transition criteria, required fields, loss reasons, tasks, and reminders. • Align direct customer inquiry and broker/agency workflows, implementing separate processes where necessary. • Configure lead conversion into contacts and opportunities while preserving source, history, and ownership. • Establish relationships between customers, brokers, opportunities, projects, and units. • Automate follow-ups, inactivity monitoring, and manager escalations. • Audit and integrate agreed communication channels and lead sources, including email, telephony, WhatsApp, websites, landing pages, advertising lead forms, and event registrations. • Enable CRM-based communications where supported, including messaging, calls, ownership assignment, and communication history. • Associate inquiries with existing customers, handle repeat inquiries, and prevent duplicate records. • Preserve lead source information, UTM parameters, campaign data, project interest, and other agreed data. • Configure templates, notifications, and automated confirmations while accounting for consent and unsubscribe preferences. • Monitor integration errors and enable failed leads and messages to be reprocessed without duplicates. • Assess compatibility, licensing requirements, and connector costs before implementation. • Implement lead assignment rules based on project, language, source, team, manager availability, and workload, including round-robin distribution. • Account for repeat inquiries, exceptions, employee leave, inactive users, and backup queues. • Monitor time to first contact, configure notifications, and enable reassignment when response-time targets are missed. • Maintain assignment history and ensure accurate reporting after reassignment. • Provide ongoing Salesforce administration, development, system support, and user training for the real estate developer's CRM.

🎯 Requirements

• Fluent Russian for gathering requirements, discussing solutions, and training employees. • Hands-on experience independently configuring and maintaining Salesforce in a business environment. A guideline of 3+ years of experience is preferred; practical case studies and independence are more important than formal tenure. • Strong knowledge of Sales Cloud processes and the Leads, Contacts, Accounts, Opportunities, Campaigns, and Activities data models, as well as custom objects. • Practical experience with Salesforce Flow, validation rules, lead assignment rules, queues, access management, reports, and dashboards. • Experience integrating external systems via APIs and webhooks, troubleshooting errors, handling repeated requests, and preventing duplicate records. • Proficiency in Apex and SOQL sufficient to independently read, troubleshoot, and modify existing logic, write necessary tests, and account for platform limitations. • Experience with data imports, cleansing, and bulk updates, with an understanding of how changes affect automations and reporting. • Experience working with sandbox environments, deploying changes, and using version control for code. • Ability to translate business requirements into practical solutions, estimate effort, and explain outcomes to non-technical stakeholders. • English proficiency sufficient for technical documentation and communication with support teams. The ability to interact with English-speaking users will be assessed during the interview. • Nice to have: Experience in real estate development, including multiple projects, brokers and agencies, unit catalogs, and long sales cycles. • Nice to have: Hands-on experience integrating WhatsApp, telephony, email, and advertising lead forms with Salesforce. • Nice to have: Experience implementing complex lead assignment rules, monitoring response times, and maintaining accurate metrics after reassignment. • Nice to have: Experience integrating CRM systems with websites, registration forms, event management services, and email marketing platforms. • Nice to have: Experience with Lightning Web Components, integration platforms, and automation tools, where applicable to the existing system. • Salesforce certifications in administration, development, or Sales Cloud are a plus but do not replace proven practical experience.

🏖️ Benefits

• Professional growth and career development opportunities • Dynamic, fast-growing, and collaborative team