AWS Cloud Engineer – Platform Operations

🕒 August 25

🌐 India, Brazil – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 35%

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Logo of Miratech

Miratech

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Support and enhance AWS infrastructure for Amazon Connect and related platform services • Manage Infrastructure as Code using Terraform • Automate operational tasks using Python and AWS CLI • Support incident response, root cause analysis, disaster recovery, and production readiness activities • Build self-healing automation and operational runbooks to reduce manual effort • Develop dashboards, alerts, and monitoring solutions using CloudWatch, Dynatrace, Splunk, Grafana, and OpenTelemetry • Support CI/CD pipelines, cloud deployments, and release management activities • Collaborate with engineering and operations teams to improve cloud scalability, security, and operational excellence

🎯 Requirements

• 5+ years of experience in AWS Cloud Operations, Platform Engineering, or Site Reliability Engineering (SRE) • Strong hands-on experience with AWS services including Lambda, CloudWatch, IAM, VPC, Route 53, S3, SNS, SQS, EventBridge, and DynamoDB • Strong experience with Terraform and Infrastructure as Code (IaC) • Experience with Python, AWS CLI, PowerShell, or similar automation tools • Experience with GitHub, GitHub Actions, Jenkins, and CI/CD pipelines • Hands-on experience with observability tools such as Dynatrace, Splunk, CloudWatch, Grafana, or OpenTelemetry • Experience supporting production environments, incident management, change management, and release management • Strong communication and stakeholder management skills • AWS Certification (Solutions Architect, DevOps Engineer, or equivalent) — nice to have • Experience with Amazon Connect, NICE CXone, Genesys Cloud, or other CCaaS platforms — nice to have • Experience with ServiceNow and automated remediation solutions — nice to have • Understanding of High Availability, Disaster Recovery, and operational resiliency — nice to have

🏖️ Benefits

• Health insurance • Language courses • Relocation program • Remote work flexibility • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Collaboration on impactful projects for top global clients • Inclusive and supportive work environment • Regular team-building company social events

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