Senior QA Automation

🔥 0 minutes ago

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Logo of Miratech

Miratech

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Drive quality engineering practices across a next-generation Workforce Management and Customer Experience platform • Own test automation across the full test pyramid, including unit, component, integration, contract, end-to-end, and performance testing • Design, develop, and maintain automated test frameworks using Playwright and/or Cypress, JUnit, and modern test automation practices • Build and execute automated unit, component, integration, contract, API, end-to-end, and regression test suites • Own component and integration testing of microservices, validating service behavior, data flows, and API contracts in isolation and across service boundaries • Design and run performance and load tests for scalability, throughput, and response times under peak contact-center volumes • Design and automate test scenarios for Workforce Management forecasting, schedule generation, and scheduling rules and constraints • Integrate automated tests into CI/CD pipelines and quality gates • Collaborate with developers, architects, product managers, business stakeholders, and domain experts to define acceptance criteria and quality standards • Analyze defects, identify root causes, and drive quality improvements across the SDLC • Establish quality engineering standards, reusable automation assets, and test strategies across multiple product streams

🎯 Requirements

• 6+ years of QA Automation experience • Experience designing component and integration test suites for Java microservices • Experience with Spring Boot Test, Testcontainers, WireMock, and REST Assured • Strong hands-on experience with Playwright and/or Cypress using TypeScript or JavaScript • Experience with contract testing, such as Pact or Spring Cloud Contract • Experience with performance and load testing tools and practices, such as JMeter, Gatling, or k6 • Experience testing REST APIs, microservices, and distributed systems • Experience testing Workforce Management forecasting and scheduling engines or other complex rule-based business systems • Experience integrating automated testing into CI/CD pipelines and quality gates • Strong analytical and troubleshooting skills • Experience with Contact Center, CX, CCaaS, Routing, or Voice platforms is nice to have • Understanding of telephony, IVR, call flows, agent routing, and customer interaction systems is nice to have

🏖️ Benefits

• Competitive pay and benefits • Health insurance • Language courses • Relocation program • Remote work flexibility through the ForeverRemote work culture • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Impactful projects for top global clients • Inclusive and supportive multicultural work environment • Open communication • Regular team-building company social events • Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality

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