AI Adoption Officer

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🔥 10 minutes ago

🌐 Bulgaria, Poland, +1 more countries – Remote

🇧🇬 Bulgaria – Remote 🇵🇱 Poland – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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MMDSmart

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

MMDSmart is a leading global cloud communications provider, offering high-quality voice and mobile messaging services through a robust CPaaS platform. They serve enterprises of all sizes, providing wholesale B2B communications solutions, including voice and SMS services, as well as retail messaging and voice services. Their product lineup features MessageWhiz, a proprietary conversion-based messaging platform, and they pride themselves on their award-winning customer service and secure APIs. With a network of partners worldwide, MMDSmart enables businesses to enhance communication with customers across various messaging platforms and call centers.

📋 Description

• Develop and execute the organization's AI strategy and roadmap aligned with business objectives • Identify, prioritize, and implement high-impact AI use cases to optimize business processes and improve productivity • Lead the evaluation, deployment, and continuous optimization of AI tools and solutions across the organization • Drive AI adoption through employee training, change management, and the development of AI best practices • Establish and maintain AI governance for responsible, secure, and ethical AI usage • Define and monitor KPIs, measure business impact, and provide data-driven recommendations to leadership • Stay informed on emerging AI technologies and identify opportunities to drive innovation and competitive advantage • Work closely with business leaders to identify opportunities, implement AI tools, establish best practices and governance, and support employee adoption

🎯 Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, or equivalent practical experience • Experience leading AI adoption, digital transformation, business transformation, or process improvement initiatives • Strong understanding of Generative AI technologies and productivity platforms such as ChatGPT, Microsoft Copilot, Google Gemini, Claude, or similar • Experience implementing AI solutions within business environments • Experience training and supporting non-technical users in adopting new technologies • Strong understanding of business process analysis and workflow optimization • Experience leading cross-functional projects and organizational change initiatives • Ability to evaluate AI solutions based on business value and return on investment • Excellent analytical, communication, presentation, and stakeholder management skills • Curiosity about emerging AI technologies and a passion for continuous learning

🏖️ Benefits

• Mental health programs • Comprehensive medical insurance • Sports card • Bonuses and corporate gifts • Strong mentorship • Free educational events and courses • English classes with native speakers • Professional development in a supportive environment