Fraud Prevention Analyst

Job not on LinkedIn

🔥 4 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MoneyGram

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

₿ Crypto

👥 B2C

💰 Corporate round on 2023-09

Fintech • Crypto • B2C

MoneyGram is a global payments and remittance company that operates one of the largest cross-border money-transfer networks combining digital reach with extensive cash access. Trusted by tens of millions of consumers, MoneyGram provides consumer remittances, retail cash payout and digital payment services across 200+ countries and territories with hundreds of thousands of retail locations and billions of digital endpoints. The company also integrates crypto and blockchain technologies—operating scaled stablecoin and crypto-to-cash/cash-to-crypto capabilities and participating as a Solana validator—to modernize and speed cross-border payments while remaining focused on consumer convenience and partner distribution.

📋 Description

• Handle complex reviews of high-risk digital money transfer transactions and other customer activity • Make risk-based decisions to mitigate MoneyGram’s risk of loss and ensure the best possible consumer experience • Make decisions on consumers’ transactions based on profile, transaction details, and verification results • Review consumer activity for indicators of fraud, including identity theft, account takeover, friendly fraud, consumer fraud, and other potential risks • Develop and maintain deep knowledge of processes to resolve high-risk cases and issues • Proactively drive procedure changes based on fraud and scam analysis • Prepare and make recommendations on procedure/process modifications based on case-handling experience • Perform other duties and/or special projects as required

🎯 Requirements

• BA/BS in Business or related field, preferred or combination of education and experience • Minimum 1-2 years’ professional experience • 2 years increasing, progressively relevant experience • Strong customer focus with the ability to manage sensitive issues professionally • Strong customer service orientation • Previous experience making real time fraud avoidance decisions related to phishing, payments and identity authentication, highly preferred • Fluent in both written and oral English • Awareness of MGO Post Sales Processes flows • Knowledge of MGI transfer policies, processes and procedures • Ability to assess issues and provide direct initial advice or escalate to the appropriate contact • Ability to manage time appropriately, work efficiently and independently within a team oriented environment • Ability to conduct analysis/research and provide recommendations • Strong verbal and written communication skills with the ability to explain procedures and processes effectively • Ability to address issues with diplomacy and tact • Solid detail-oriented skills • Ability to respond to system issues and find alternative ways to minimize the impact to processes • May be asked to work varying shifts as business needs dictate • Ability to work with sensitive data with professionalism and confidentiality • Advanced knowledge of MS Office applications (Word, Excel, etc.)