Implementation Coordinator

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MoneyGram

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

₿ Crypto

👥 B2C

💰 Corporate round on 2023-09

Fintech • Crypto • B2C

MoneyGram is a global payments and remittance company that operates one of the largest cross-border money-transfer networks combining digital reach with extensive cash access. Trusted by tens of millions of consumers, MoneyGram provides consumer remittances, retail cash payout and digital payment services across 200+ countries and territories with hundreds of thousands of retail locations and billions of digital endpoints. The company also integrates crypto and blockchain technologies—operating scaled stablecoin and crypto-to-cash/cash-to-crypto capabilities and participating as a Solana validator—to modernize and speed cross-border payments while remaining focused on consumer convenience and partner distribution.

📋 Description

• Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage • Monitor application status across systems and proactively address delays or bottlenecks • Ensure all required steps are completed in accordance with defined processes and SLAs • Monitor performance of new partners through established timeline • Utilize automated tools for due diligence, validation, and partner configuration setup • Review system outputs for completeness and accuracy, identifying exceptions or discrepancies • Trigger appropriate workflows and actions based on system results • Validate partner information and ensure data integrity across platforms • Maintain complete and audit-ready documentation aligned with compliance requirements • Ensure all onboarding records are properly captured within internal systems • Identify missing information, inconsistencies, or process breakdowns • Escalate issues to senior team members with clear context and supporting details • Support resolution of workflow blockers to maintain onboarding momentum • Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities • Contribute to continuous improvement by identifying inefficiencies in workflows or systems • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree preferred, or equivalent combination of education and experience in business, compliance, or technical fields. • 1+ years of experience in operations, onboarding, or financial services (preferred) • Experience in payments, fintech, or remittance environments is a plus • Familiarity with workflow tools, CRM systems, or onboarding platforms • Bilingual fluency required, including professional-level English communication (written and verbal). • Strong operational judgment and problem-solving skills • Ability to make decisions within structured guidelines • High attention to detail and data accuracy • Ability to manage multiple workflows in a fast-paced environment • Effective communication and stakeholder coordination skills • Comfort working with automated systems and interpreting system outputs