Team Lead, Workforce Lifecycle Services

🔥 41 minutes ago

🇳🇬 Nigeria – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

Where this job comes from

Posted on Moniepoint Inc. (Formerly TeamApt Inc.)'s careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

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Logo of Moniepoint Inc. (Formerly TeamApt Inc.)

Moniepoint Inc. (Formerly TeamApt Inc.)

1001 - 5000 employees

💳 Fintech

🏦 Banking

Fintech • Banking • Payments

Moniepoint Inc. is Africa's all-in-one financial ecosystem that provides seamless solutions in payments, banking, credit, and business management for over 10 million businesses and individuals. Operating as Nigeria's largest merchant acquirer, Moniepoint powers the majority of Point of Sale (POS) transactions in the country. The company processes $17 billion monthly while ensuring profitable operations. With operations starting in 2019, Moniepoint continues to support businesses through its comprehensive financial services platform, making significant strides in financial inclusion across emerging markets.

📋 Description

• Set the vision and roadmap for onboarding, offboarding, and transition management across all Moniepoint entities • Lead and develop a high-performing team delivering consistent, efficient, and compliant lifecycle processes across diverse geographies • Partner with the Lead, Employee Lifecycle Services, Workforce Business Partners, Centres of Excellence, and cross-functional teams • Standardize and scale onboarding and offboarding frameworks using technology and automation • Oversee continuous improvement of lifecycle workflows, documentation, and standard templates • Ensure onboarding, transition, and offboarding activities comply with governance policies, data protection regulations, and local labor laws • Track and analyze workforce lifecycle data, trends, SLAs, and contractor experience • Advise People leaders on workflow design, service delivery standards, and end-to-end journey optimization • Foster service excellence so independent contractors feel welcomed, supported, and respected • Deliver standardized onboarding and offboarding, 100% onboarding completion within SLA timelines, reduced manual intervention, and zero audit or compliance exceptions

🎯 Requirements

• 5–7 years of HR or People Operations experience, with demonstrated expertise across onboarding and offboarding operational workflows • Proven track record of designing, documenting, and scaling operational processes within high-growth, fast-paced environments • Hands-on experience supporting multi-entity or cross-border operations across regional or global markets • Working knowledge of modern HR systems, automation tools, and contractor management platforms (e.g., BambooHR, Workday, SAP, Deel) • Experience within fintech, banking, or other highly regulated industries (preferred) • Familiarity with employment compliance standards and labor regulations across African or international markets (preferred) • Demonstrated success leading HR process digitization or operational automation initiatives (preferred) • Ability to simplify complex, cross-functional workflows • Experience utilizing HR technology stacks and workflow automation tools • Strong communication and cross-functional stakeholder management skills • Commitment to accuracy, confidentiality, service delivery, and governance standards

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Impactful career growth opportunities • Fully remote/flexible work culture • Continuous support for learning and professional development

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