Client Experience Associate

🕒 September 1

🇩🇪 Germany – Remote

💵 €60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Movable Ink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📣 Marketing

✈️ Travel

🏨 Hospitality

💰 $55M Series D on 2022-04

Marketing • Travel • Hospitality

Movable Ink is a leader in personalized marketing, utilizing AI and automation to deliver tailored content to customers across various touchpoints, such as email and mobile. Their solutions, including the Movable Ink Studio and Da Vinci, empower retail, financial services, media organizations, and travel & hospitality sectors by transforming data into unique customer experiences in real-time. The company collaborates with a vast network of strategic partners, enhancing existing marketing technologies to achieve remarkable revenue and customer engagement. Movable Ink's expertise is endorsed by studies, such as the Forrester Consulting Total Economic Impact™ study, highlighting significant financial benefits for users. Through their innovative use of AI, Movable Ink drives next-level personalization and marketing performance.

📋 Description

• Learn the Movable Ink platform and email industry eco-system • Support Client Experience Manager (CXM) on named accounts as backup contact • Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution • Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis • Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings • Execute email mock-ups in Photoshop for client Business Reviews and Status meetings • Proactively manage schedule of client meetings and Business Reviews, including preparing swag and administrative and logistical elements • Manage contact roles in Salesforce for all client organizations • Take minutes in client meetings • Troubleshoot queries and QA campaign setups for clients • Produce written documentation for custom projects

🎯 Requirements

• Ability to manage multiple deadlines and deliverables simultaneously • Excellent oral and written communication skills • Strong ability to work well with others • Adaptability in a fast-changing environment • Positive attitude • Focuses on outcomes • Self-Motivated • Creative & entrepreneurial-minded • Willing to try new things • Coachability • Desire to learn HTML/CSS/Javascript and Photoshop

🏖️ Benefits

• Additional bonus depending on the position ultimately offered • Full range of medical, financial, and/or other benefits