
5001 - 10000 employees
💼 Consulting
🚘 Automotive
🤖 Artificial Intelligence
Consulting • Automotive • Artificial Intelligence
MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.
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5001 - 10000 employees
💼 Consulting
🚘 Automotive
🤖 Artificial Intelligence
Consulting • Automotive • Artificial Intelligence
MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.
• Act as an expert Aftermarket Parts coach for dealerships across the network • Support the structuring and performance improvement of the B2B business • Analyze each dealership’s Aftermarket Parts sales cycle and identify improvement opportunities • Coach sales teams on prospecting, customer retention, and sales performance • Develop and implement tailored action plans with dealerships • Support the improvement of sales and operational practices • Provide regular reporting to the manager, manufacturer, and dealerships • Coordinate the activities of a team of field consultants • Support skills development and contribute to the onboarding of new consultants • Ensure compliance with quality standards, customer processes, and performance objectives • Serve as the operational link between consultants, MSX management, and the manufacturer • Contribute to the continuous improvement of the program and prepare monthly activity reviews with the client
• Strong knowledge of the automotive sector, ideally gained within a manufacturer, distributor, or supplier • Proficiency in Aftermarket Parts, consumables, and B2B distribution models • Good understanding of the challenges faced by an Aftermarket Parts department, workshop, and sales department • Ability to quickly assess an organization and identify performance improvement opportunities • Ability to communicate methods, structure action plans, and support their implementation • Strong coaching skills, active listening, and the ability to develop teams without relying on hierarchical authority • Excellent interpersonal skills, enabling the development of trusted relationships with dealerships and teams • Self-motivation, thoroughness, and strong organizational skills in a field-based role • Analytical mindset, persuasive abilities, and results orientation • Proficiency in Microsoft Office, particularly Excel • Proven initial experience in team leadership, consultant coordination, or operational management • Natural leadership and the ability to unite people around shared objectives • Passion for coaching, skills development, and collaborative work • Excellent communication skills and a strong team-oriented mindset
• Company car • Company-provided phone and IT equipment • 9.5 weeks of paid leave per year • Health and disability insurance • Works Council benefits • Permanent contract, 39 hours per week
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