
5001 - 10000 employees
đŒ Consulting
đ Automotive
đ€ Artificial Intelligence
Consulting âą Automotive âą Artificial Intelligence
MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.
đ„ 1 minute ago
đŁïžđ«đ· French Required
Improve your chances of getting an interview by checking your resume score before you apply.

5001 - 10000 employees
đŒ Consulting
đ Automotive
đ€ Artificial Intelligence
Consulting âą Automotive âą Artificial Intelligence
MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.
âą Analyze automotive after-sales processes âą Assess the compliance of work performed and document management at dealerships against manufacturer standards âą Collect case data, plan on-site activities, and identify priority control points âą Conduct dealership audits and review repair files, replaced parts, and manufacturer procedures âą Identify non-compliance, billing/coverage anomalies, and opportunities for operational improvement âą Explain observed anomalies to Warranty and After-Sales Managers and provide practical recommendations âą Develop, together with the After-Sales Manager, a roadmap focused on resolving discrepancies and improving site performance âą Present and support the audit findings and action plan before dealership management âą Provide accurate reporting and respond to advisory requests from the dealer and dealership network
âą Background in the automotive after-sales sector (automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management) âą Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service records âą Proficiency with IT tools and Excel (tracking and dashboards) âą Strong communication, coaching, and diplomatic skills âą Rigorous, detail-oriented, and analytical approach âą Ability to work independently and as part of a team âą Valid Category B driver's license âą Enjoys field-based work and is available for regular travel âą This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles
âą Company vehicle, with travel expenses covered âą Paid vacation and RTT days âą Health and disability insurance âą Works Council (CSE) benefits âą Permanent contract, 39 hours per week
Apply Now