Automotive Warranty Auditor, Mobile

đŸ”„ 1 minute ago

đŸ‡«đŸ‡· France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

đŸ‘» Ghost score 12%

infoinfo

đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of MSX International

MSX International

5001 - 10000 employees

đŸ’Œ Consulting

🚘 Automotive

đŸ€– Artificial Intelligence

Consulting ‱ Automotive ‱ Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

‱ Analyze automotive after-sales processes ‱ Assess the compliance of work performed and document management at dealerships against manufacturer standards ‱ Collect case data, plan on-site activities, and identify priority control points ‱ Conduct dealership audits and review repair files, replaced parts, and manufacturer procedures ‱ Identify non-compliance, billing/coverage anomalies, and opportunities for operational improvement ‱ Explain observed anomalies to Warranty and After-Sales Managers and provide practical recommendations ‱ Develop, together with the After-Sales Manager, a roadmap focused on resolving discrepancies and improving site performance ‱ Present and support the audit findings and action plan before dealership management ‱ Provide accurate reporting and respond to advisory requests from the dealer and dealership network

🎯 Requirements

‱ Background in the automotive after-sales sector (automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management) ‱ Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service records ‱ Proficiency with IT tools and Excel (tracking and dashboards) ‱ Strong communication, coaching, and diplomatic skills ‱ Rigorous, detail-oriented, and analytical approach ‱ Ability to work independently and as part of a team ‱ Valid Category B driver's license ‱ Enjoys field-based work and is available for regular travel ‱ This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles

đŸ–ïž Benefits

‱ Company vehicle, with travel expenses covered ‱ Paid vacation and RTT days ‱ Health and disability insurance ‱ Works Council (CSE) benefits ‱ Permanent contract, 39 hours per week

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