
11 - 50 employees
At Müller's Solutions, we believe in empowering businesses to leap forward, and our mission is to provide top-tier tech services that fuel your growth. Our services include SAP Implementation & Support, Tech Recruitment, and Tech Outsourcing. We are your dedicated partners, providing a unique blend of technical expertise, global reach, and a commitment to exceptional service.
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11 - 50 employees
At Müller's Solutions, we believe in empowering businesses to leap forward, and our mission is to provide top-tier tech services that fuel your growth. Our services include SAP Implementation & Support, Tech Recruitment, and Tech Outsourcing. We are your dedicated partners, providing a unique blend of technical expertise, global reach, and a commitment to exceptional service.
• Lead end-to-end migration planning: discovery, architecture, cutover, and post-migration validation • Conduct full assessment of the current on-prem instance (version, customizations, integrations, data volume) • Design the migration approach — clone-based lift, upgrade alignment, or phased rollout • Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity • Audit and remediate custom scripts, flows, and integrations pre-migration • Coordinate with the client’s infrastructure and security teams on network, SSO, and firewall changes • Execute UAT support, regression testing, and hypercare post-go-live • Produce migration runbooks, risk registers, and cutover plans
• 5+ years on the ServiceNow platform; at least one completed cloud migration (on-prem → cloud) • Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths • Hands-on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS) • Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer) • Integration experience: REST, SOAP, LDAP, SSO/SAML • Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules • Nice to Have • CSA or CIS certification • Experience with ServiceNow Health Scan and ATF (Automated Test Framework) • Prior work in KSA/GCC enterprise environments
Apply Now🕒 March 6
11 - 50
ServiceNow CSM Implementer / Administrator responsible for implementing and supporting the ServiceNow CSM platform. Enhancing customer service processes and operational efficiency for Nile Bits.