ServiceNow Integration, Infrastructure Specialist – MID Server, GCP, SSO

🕒 June 24

🌐 Egypt, Saudi Arabia, +3 more countries – Remote

🇪🇬 Egypt – Remote 🇸🇦 Saudi Arabia – Remote 🇦🇪 United Arab Emirates (UAE) – Remote 🇪🇪 Estonia – Remote 🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷 Infrastructure Engineer

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Müller's Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

Consulting

Müller's Solutions is a tech solutions company dedicated to empowering businesses through top-tier technology services. With a mission to fuel growth, they specialize in SAP Implementation & Support, Tech Recruitment, and Tech Outsourcing. Operating globally with offices in Berlin, Riyadh, Dubai, and Cairo, Müller's Solutions combines technical expertise with a commitment to exceptional service, ensuring clients have access to the right talent and solutions wherever they are located.

📋 Description

• Design, implement, and maintain integrations between ServiceNow and external systems. • Install, configure, upgrade, and troubleshoot ServiceNow MID Servers. • Monitor and ensure the health, performance, and availability of MID Servers across environments. • Design and support secure authentication and authorization mechanisms, including SSO implementations. • Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and LDAP/Active Directory. • Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies. • Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange. • Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers. • Manage and support integrations with Google Cloud Platform (GCP) services. • Troubleshoot integration and infrastructure-related issues and perform root cause analysis. • Ensure compliance with security, governance, and infrastructure standards. • Create and maintain technical documentation, architecture diagrams, and operational procedures.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • 5+ years of experience in integration and infrastructure support within enterprise environments. • Hands-on experience with ServiceNow MID Server installation, configuration, and administration. • Strong knowledge of Google Cloud Platform (GCP) services and infrastructure. • Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC. • Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers. • Experience developing and troubleshooting REST and SOAP API integrations. • Experience with LDAP, Active Directory, and identity management solutions. • Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting. • Strong analytical, troubleshooting, and problem-solving skills. • **Preferred Qualifications:** • ServiceNow Certified System Administrator (CSA). • Experience with ServiceNow Integration Hub and Discovery. • Google Cloud certifications (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus. • Experience with cloud security and identity/access management concepts. • Familiarity with DevOps and CI/CD practices. • Experience working in Agile/Scrum environments.