Sales Call Centre Agent – Commission Based, 12-month Contract

Job not on LinkedIn

🔥 2 minutes ago

🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MWEB

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

📡 Telecommunications

👥 B2C

Telecommunications • B2C

MWEB is a South African consumer-focused internet service provider (ISP) that offers home connectivity and related services. The company promotes fibre and wireless broadband plans (including prepaid fibre), uncapped internet offerings, voice calling, web hosting, internet security, premium mailboxes and an online store, and highlights partnerships such as DStv Stream. MWEB emphasizes high-speed streaming performance (ranked on the Netflix Speed Index), customer experience awards, and has connected over one million South African homes since 1997. Its target customers are households and residential users, with reseller and business-facing options also mentioned.

📋 Description

• Conduct outbound sales consultations by phone and face-to-face • Hunt for leads and cold canvass • Engage with new customers • Farm leads from the existing database • Identify each potential client’s needs and recommend the best product solution • Provide excellent after-sales service • Maintain customer satisfaction • Identify future upsell and cross-sell opportunities • Manage the sales process and sales pipeline • Track, measure, and report on individual targets

🎯 Requirements

• Grade 12 • 2–3 years of telesales experience, preferably in an outbound scenario • Advanced MS Office skills • Strong understanding of cold canvassing • Strong understanding of closing sales • Experience targeting, tracking, and measuring • Strong consultative approach matching needs with requirements • Ability to manage and report on individual targets • Strong pipeline skills, including hunting for new leads and farming existing leads • Fibre capability is a requirement • Excellent verbal and written communication skills in English • Customer-focused and brand-aware • Self-motivated and self-disciplined • Ability to work independently and within a team • Time management skills • Attention to detail • Deadline- and target-driven • Ideal: 2–3 years of face-to-face sales experience • Ideal: ICT industry exposure with sound knowledge of ISP services • Ideal: Account management experience • Ideal: Customer retention experience • Ideal: Pipeline reporting

🏖️ Benefits

• Fully remote work environment with no need to go into the office • Access to Workshop 17 shared office/workspace branches around the country, covered by the employer • Laptop, monitor, and headset provided • Free connectivity provided

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