
201 - 500 employees
Founded 1993
✈️ Travel
Travel • Travel & Tourism • Cruises
DouroAzul is a company operating within Mystic Invest, specializing in travel services, particularly in the cruise industry. With 25 years of experience, it offers high-quality travel experiences that include cruises, tours, and attractions, targeting a diverse clientele eager to explore unique landscapes worldwide. The company emphasizes sustainable and respectful travel, contributing to the preservation of local cultures and the environment while ensuring value for money for its customers.
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201 - 500 employees
Founded 1993
✈️ Travel
Travel • Travel & Tourism • Cruises
DouroAzul is a company operating within Mystic Invest, specializing in travel services, particularly in the cruise industry. With 25 years of experience, it offers high-quality travel experiences that include cruises, tours, and attractions, targeting a diverse clientele eager to explore unique landscapes worldwide. The company emphasizes sustainable and respectful travel, contributing to the preservation of local cultures and the environment while ensuring value for money for its customers.
• Lead the company’s public health, sanitation and food safety programme across the entire fleet • Maintain the fleet public health management system and ensure shipboard procedures reflect applicable requirements • Interpret regulatory updates and convert them into fleet procedures, checklists, training materials and corrective actions • Plan and lead internal public health audits, vessel readiness reviews and mock inspections • Accompany external inspections where appropriate and coach shipboard teams through findings and close-out • Review inspection reports, scores, deficiencies and repeat trends; manage corrective and preventive actions • Support public health standards during newbuilds, refits, equipment changes, itinerary changes and operational reviews • Lead the fleet HACCP and food safety programme across receiving, storage, preparation, cooking, cooling, reheating, service and sanitation • Coach Executive Chefs and galley teams on safe, practical routines • Oversee vessel Water Safety Plans from bunkering or production through treatment, storage, distribution and points of use • Provide oversight of recreational water facilities, potable water and beverage systems, housekeeping and laundry sanitation, medical/public health spaces, waste handling and other environmental health controls • Maintain illness surveillance, case reporting, isolation, cleaning, disinfection, contact management and outbreak escalation procedures • Support Medical and command teams in assessing illness trends, coordinating investigations and implementing control measures • Lead or support outbreak reviews, root-cause analysis and after-action reporting • Develop and deliver role-based training for officers and crew • Coach Public Health Officers, health leads, department heads and crew through demonstrations, drills, inspections and follow-up • Maintain a fleet risk register, audit schedule, illness trend reports, inspection dashboard and corrective-action tracker • Provide risk assessments and recommendations to the Master and shoreside leadership • Coordinate with Medical, Marine, Hotel, Culinary, Engineering, Environmental, Safety and Quality, Learning and Development, Procurement and other relevant teams • Conduct fleet audits, access records and work areas, request corrective actions, and escalate significant or imminent public health risks
• Degree or recognised professional qualification in environmental health, public health, food safety, microbiology, occupational health or a closely related discipline • Substantial experience in public health, environmental health, food safety or sanitation, including direct work with cruise ships or other complex passenger vessels • Strong working knowledge of CDC Vessel Sanitation Program requirements and inspection practice • Knowledge of HACCP principles, potable water safety, and outbreak prevention and response • Understanding of Canadian cruise ship public health inspection and illness-surveillance requirements, including the Public Health Agency of Canada’s Travelling Public Program • Familiarity with SHIPSAN and other relevant international frameworks • Experience designing and delivering training, leading audits and inspections, investigating incidents, analysing trends and managing corrective actions • Ability to communicate confidently with senior executives, Masters, department heads, inspectors and multinational crew • Ability to turn technical requirements into practical operating routines • Fluent professional English; additional languages are an advantage • Ability to travel internationally for extended periods and work onboard under operational conditions
• Employees can work remotely • Travel internationally for extended periods • Professional development through role-based training, coaching, drills and follow-up • Five-star cruise travel environment and exposure to international destinations
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