Billing & Insurance Claims Assistant – LATAM

🕒 February 13

🗣️🇪🇸 Spanish Required

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Logo of MyVA Support (MYVAS)

MyVA Support (MYVAS)

11 - 50 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

📋 Description

• Handle the full billing process up to claim submission • Prepare and submit corrected claims when errors are identified • Manage appeals, including: Online submissions, Manual or mail-based appeals when required • Communicate with U.S. insurance companies to resolve claim issues, denials, or process changes • Communicate with patients only for insurance-related matters (e.g., missing information, coordination with payer requirements) • Work with multiple insurance companies, adapting to different billing rules and processes • Maintain accurate documentation and updates within billing systems and shared records • Follow internal workflows and documentation provided by the client and MyVA Support.

🎯 Requirements

• Proven experience in U.S. medical billing and insurance claims • Hands-on experience with corrected claims and appeals • Familiarity with CPT and diagnostic codes • Experience communicating with U.S. insurance providers • English level: B2 or higher (reading, writing, and speaking) • Strong attention to detail and ability to work independently after training • Comfortable following documented procedures and workflows.

🏖️ Benefits

• Growth & Development Opportunities • Continued exposure to additional insurance companies and more complex billing scenarios • Opportunity to deepen expertise across all payer processes • Periodic performance reviews focused on accuracy, efficiency, and compliance.

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