Associate Staff Engineer, Service Now – ATF & Testing on GRC module

🔥 0 minutes ago

🇬🇷 Greece – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Develop, configure, and maintain automated test scripts using ServiceNow Automated Test Framework (ATF) • Ensure the quality, reliability, and stability of ServiceNow applications and modules through test automation • Collaborate with business and project teams to understand requirements and prepare test plans, test cases, and test scenarios • Execute manual and automated test cases and accurately document results • Perform functional, regression, integration, and end-to-end testing across ServiceNow applications • Test the ServiceNow GRC module and validate workflows, controls, and business processes • Perform testing across ITSM modules including Incident, Change, Problem, and CMDB • Support validation and testing during ServiceNow platform upgrades and releases • Identify, log, track, and manage defects through closure • Work with developers, business analysts, and stakeholders to resolve testing issues • Validate REST and SOAP API integrations and support API automation testing • Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and release planning • Provide testing status updates, metrics, and reports to project stakeholders • Contribute to continuous improvement of testing processes, frameworks, and quality assurance practices

🎯 Requirements

• 4+ years of experience • Strong experience in ServiceNow Testing and Automation, particularly Automated Test Framework (ATF) • Hands-on experience testing the ServiceNow GRC module • Experience testing ServiceNow platform upgrades and releases • End-to-end manual and automated testing experience following STLC methodologies • Strong understanding of Test Management and Defect Management processes • Understanding of REST and SOAP APIs, including API testing and automation • Experience in Agile development environments • Knowledge of ServiceNow ITSM modules including Incident, Change, Problem, and CMDB • Experience with Cypress, TestComplete, or Robot Framework is desirable • Strong analytical and problem-solving skills with attention to detail • Excellent verbal and written communication skills • Ability to collaborate with cross-functional teams and stakeholders • ServiceNow CSA (Certified System Administrator) certification is mandatory • Automated Test Framework (ATF) Micro-Certification is mandatory • Bachelor's or master's degree in Computer Science, Information Technology, or a related field

🏖️ Benefits

• Remote work option • Dynamic and non-hierarchical work culture • Opportunity to work with a global team across 39 countries