Ecommerce Specialist – Vendor Central Expert

🕒 August 11

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 38%

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Logo of Neato®

Neato®

51 - 200 employees

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

💰 Venture Round on 2023-06

Logistics • Consulting • Food & Beverage

Neato® is a comprehensive partner for consumer brands seeking to enhance their eCommerce presence, particularly on Amazon. The company offers a full suite of services including marketplace management, creative design, product marketing, and digital advertising, along with prep and fulfillment from their semi-automated warehouse. Neato provides bespoke marketplace strategies tailored to each brand, leveraging cutting-edge technology and business intelligence to drive growth. As an exclusive retailer for its partners on Amazon, Neato helps brands maintain control and increase sales through innovative solutions like bundling and upselling. The company prides itself on being a one-stop shop for eCommerce growth, eliminating the need for multiple agencies. With accolades such as top seller status on Amazon and recognition among the fastest growing companies in America, Neato is committed to strengthening customer loyalty and boosting brand retention.

📋 Description

• Serve as the internal subject matter expert for Amazon Vendor Central • Provide guidance, best practices, troubleshooting, and operational support to the Marketplace Team and internal stakeholders • Partner with Senior Brand Managers to execute strategic initiatives and operational plans for assigned brands • Support product launches, catalog updates, listing optimization, A+ Content, and Brand Store initiatives • Analyze Vendor Central data and retail performance metrics to identify sales growth, operational improvement, and risk mitigation opportunities • Support inventory initiatives and resolve purchase order, Instock Rate, Fill Rate, shortage, receive, and replenishment issues • Manage complex Vendor Central cases and coordinate advanced troubleshooting or escalations with Amazon Support • Support Amazon compliance, Brand Registry, operational troubleshooting, and retail readiness initiatives • Create Amazon Attribution links and support campaign measurement • Coordinate cross-functional projects with Creative, Advertising, Supply Chain, Operations, Finance, and Leadership • Maintain project documentation and progress tracking in Monday.com and other project management tools • Develop SOPs, training materials, and Vendor Central process documentation • Identify process improvements, automation, and operational efficiencies • Stay current on Amazon Vendor Central updates, features, retail programs, and marketplace best practices • Represent Neato professionally in internal and external communications

🎯 Requirements

• Deep expertise in Amazon Vendor Central • Experience with Vendor Central functionality, retail programs, catalog management, and Amazon policies • Experience with product launches, catalog updates, listing optimization, A+ Content, and Brand Store initiatives • Ability to analyze Vendor Central data and retail performance metrics • Knowledge of inventory metrics including purchase orders, Instock Rate, Fill Rate, shortages, receive issues, and replenishment performance • Experience managing complex Vendor Central cases and coordinating with Amazon Support • Knowledge of Amazon compliance initiatives and Brand Registry coordination • Experience creating Amazon Attribution links and supporting campaign measurement initiatives • Proficiency with Monday.com and other project management tools • Ability to develop SOPs, training materials, and process documentation • Ability to identify process improvements, automation, and operational efficiencies • Ability to collaborate cross-functionally with Supply Chain, Advertising, Creative, Operations, Finance, Leadership, and Marketplace teams

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