Neato®
51 - 200 employees
📦 Logistics
💼 Consulting
🍽️ Food & Beverage
💰 Venture Round on 2023-06
Logistics • Consulting • Food & Beverage
Neato® is a comprehensive partner for consumer brands seeking to enhance their eCommerce presence, particularly on Amazon. The company offers a full suite of services including marketplace management, creative design, product marketing, and digital advertising, along with prep and fulfillment from their semi-automated warehouse. Neato provides bespoke marketplace strategies tailored to each brand, leveraging cutting-edge technology and business intelligence to drive growth. As an exclusive retailer for its partners on Amazon, Neato helps brands maintain control and increase sales through innovative solutions like bundling and upselling. The company prides itself on being a one-stop shop for eCommerce growth, eliminating the need for multiple agencies. With accolades such as top seller status on Amazon and recognition among the fastest growing companies in America, Neato is committed to strengthening customer loyalty and boosting brand retention.
Project Management Systems Support Specialist
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Neato®
51 - 200 employees
📦 Logistics
💼 Consulting
🍽️ Food & Beverage
💰 Venture Round on 2023-06
Logistics • Consulting • Food & Beverage
Neato® is a comprehensive partner for consumer brands seeking to enhance their eCommerce presence, particularly on Amazon. The company offers a full suite of services including marketplace management, creative design, product marketing, and digital advertising, along with prep and fulfillment from their semi-automated warehouse. Neato provides bespoke marketplace strategies tailored to each brand, leveraging cutting-edge technology and business intelligence to drive growth. As an exclusive retailer for its partners on Amazon, Neato helps brands maintain control and increase sales through innovative solutions like bundling and upselling. The company prides itself on being a one-stop shop for eCommerce growth, eliminating the need for multiple agencies. With accolades such as top seller status on Amazon and recognition among the fastest growing companies in America, Neato is committed to strengthening customer loyalty and boosting brand retention.
📋 Description
• Triage and resolve monday.com issues submitted by teams across the business • Repair broken automations, notifications, workflows, and integrations • Update boards, columns, statuses, views, and configurations as requested • Respond directly to internal requesters and communicate issue resolution • Identify stale boards, cluttered views, and unused automations for cleanup • Document issues, resolutions, and underlying causes • Support the PM Systems Specialist with new workflows, automations, and templates • Prototype and test automation logic in a sandbox before wider rollout • Ensure fast issue resolution, reliable system behavior, fewer repeat issues, documented changes, and build velocity
🎯 Requirements
• Deep monday.com expertise, including configuring boards, building automations, and troubleshooting issues in a production environment • Strong problem-solving instincts for diagnosing broken workflows and root causes • Excellent communication skills for writing bug diagnoses, asking scoping questions, and coordinating across the business • Customer-service mindset, including follow-up and closing the loop • Self-directed and able to execute independently • Reliable availability for the agreed part-time schedule • Detail-oriented • Integrations experience with Slack, Google Workspace, webhooks, or the monday API is nice to have • Prior project management or operations support experience in a growing company is nice to have
🏖️ Benefits
• Part-time contract role • 20 hours per week • Work schedule: Monday–Friday, 9am PST–1pm PST
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