Lead Technical Onboarding Engineer

Job not on LinkedIn

🔥 39 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neo4j

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Neo4j is a leading company that provides graph database technology, enabling organizations to connect and analyze vast amounts of data through its platform. As the creators of the Neo4j Graph Database and the Cypher query language, they offer solutions like Neo4j AuraDB and Neo4j Graph Data Science to help businesses deploy graph applications efficiently, whether self-managed or fully-managed. Their tools are designed for developers and data scientists to easily build and visualize graph-based applications, improving data relationships and insights. Neo4j supports various use cases, including fraud detection, knowledge graphs, and financial services, and is widely adopted by the developer and data science communities globally. With educational resources like GraphAcademy, they also support a large and growing global community of graph technology experts.

📋 Description

• Guide enterprise customers through foundational deployment stages • Act as player-coach and technical anchor for a four-person onboarding team • Deliver complex customer onboardings and mentor three fellow engineers • Advise customers on cloud provisioning, security hardening, networking, data modelling, and application integration • Provision Neo4j AuraDB environments and self-managed clusters across AWS, Azure, and GCP • Establish secure network architectures using PrivateLink, Private Endpoints, and peering • Implement system hardening, TLS/SSL termination, encryption at rest, SSO, and RBAC • Architect data ingestion pipelines including bulk imports, stream processing, and CDC • Advise on Neo4j driver optimisation, connection pooling, retry logic, observability, Cypher performance, and backup/restore planning • Produce architecture diagrams, ADRs, and runbooks for operational handoffs • Serve as senior technical escalation point and unblock colleagues • Pair with and mentor team members through design reviews and customer engagements • Improve onboarding methodologies, tooling, and automation using field insights

🎯 Requirements

• Bachelor's degree in a technical discipline or equivalent practical experience • 5+ years of experience in a technical, customer-facing role • Informal or formal experience acting as a technical lead, mentor, or escalation point • Experience operating in a hands-on player-coach capacity • Experience architecting and deploying production workloads in AWS, Azure, or GCP • Deep proficiency in enterprise networking, including VPC/VNet architectures, routing protocols, peering, and PrivateLink/Private Endpoints • Experience configuring Enterprise IAM, including SSO (OIDC/SAML) and RBAC • Preferred: proficiency in Terraform and configuration management tools such as Ansible • Preferred: Linux administration, containerisation, and orchestration with Docker, Kubernetes, or managed container services • Preferred: graph database experience, ideally Neo4j, and Cypher query performance tuning • Preferred: observability stacks and enterprise data integration/ETL/CDC tools • Preferred: exposure to SOC 2, GDPR, HIPAA, and multi-region/data residency deployment patterns

🏖️ Benefits

• Inclusive, diverse, and equitable workplace • Career development and potential for a career-defining experience • Collaboration-focused culture • Opportunity to shape the future of data and analytics • Work with a globally recognized graph intelligence platform

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