Customer Supply Chain Coordinator

🕒 September 21

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

👻 Ghost score 32%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeoWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Provide order status updates and delivery ETAs to customers and carrier contacts • Validate that orders are transmitted correctly to transportation and warehouse partners • Enter manual, sample, and other orders accurately into the appropriate systems • Monitor purchase orders, delivery dates, carrier assignments, and order details • Coordinate with customers, carriers, warehouse partners, and internal teams to resolve order-related issues • Manage a high volume of emails and provide clear, professional, and timely responses • Navigate multiple web portals and systems simultaneously to track and update orders • Maintain accurate order and shipment information across relevant platforms

🎯 Requirements

• Fluent written and spoken English • Strong written and professional email communication skills • Previous logistics, supply chain, order management, or coordination experience • Highly organized and detail-oriented • Comfortable handling high-volume email communication • Strong data entry and order accuracy skills • Comfortable working across multiple web-based portals and systems • Able to work full-time during Chicago Time Zone (CDT/CST) hours • Experience with NetSuite or similar ERP systems (nice to have) • Experience working with carrier and warehouse portals (nice to have) • Retail vendor portal experience (nice to have) • Consumer Packaged Goods (CPG) experience (nice to have) • Experience in transportation, distribution, fulfillment, or supply chain operations (nice to have)

🏖️ Benefits

• Remote work setup • Competitive compensation • Paid Time Off and holidays • HMO coverage • Gym allowance • Extra holiday pay • Long-term career opportunities with a growing global team

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