Ness Digital Engineering
1001 - 5000 employees
Founded 1999
💼 Consulting
🤝 B2B
🤖 Artificial Intelligence
Consulting • B2B • Artificial Intelligence
Ness Digital Engineering is a global digital engineering and technology services firm that helps enterprises modernize, build, and operate cloud-native platforms, data and AI solutions, and software products. With 25+ years of engineering experience, a consulting-led delivery model, and an AI-powered engineering platform (ATONIS), Ness focuses on outcomes such as faster release cycles, reduced manual effort, and automated enterprise workflows. It partners with cloud and data providers (AWS, Azure, Google Cloud, Snowflake, Databricks, Confluent, Salesforce) and serves industries including financial services, manufacturing & transportation, media & entertainment, retail, private equity, and healthcare.
Senior Systems Administrator
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Ness Digital Engineering
1001 - 5000 employees
Founded 1999
💼 Consulting
🤝 B2B
🤖 Artificial Intelligence
Consulting • B2B • Artificial Intelligence
Ness Digital Engineering is a global digital engineering and technology services firm that helps enterprises modernize, build, and operate cloud-native platforms, data and AI solutions, and software products. With 25+ years of engineering experience, a consulting-led delivery model, and an AI-powered engineering platform (ATONIS), Ness focuses on outcomes such as faster release cycles, reduced manual effort, and automated enterprise workflows. It partners with cloud and data providers (AWS, Azure, Google Cloud, Snowflake, Databricks, Confluent, Salesforce) and serves industries including financial services, manufacturing & transportation, media & entertainment, retail, private equity, and healthcare.
📋 Description
• Address user tickets for hardware, software, and networking issues • Assist customers with installing applications and computer peripherals • Provide technical support through on-site visits or remote-access systems • Provide IT network and customer services to internal and external users • Guide users with step-by-step instructions to resolve issues • Customize desktop applications according to user and client needs • Advise on software and hardware upgrades • Maintain logs of job tickets and maintenance tasks • Escalate unresolved issues to the next level of the support team • Ensure client systems are functioning properly • Create technical reports and manuals • Keep up with current breakthroughs in computing technology and research reviews
🎯 Requirements
• Knowledge of hardware, software, and networking support • Experience assisting with application and computer peripheral installations • Ability to provide technical support through on-site visits and remote-access systems • Ability to support internal and external users • Ability to create technical reports and manuals • Knowledge of current computing technology and technology reviews
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