Senior Business Operations Specialist

🕒 September 15

🇵🇱 Poland – Remote

💵 zł12.5k - zł17.5k / month

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 1%

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Netguru

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Netguru is a consultancy, product design, and software development company based in Poznań, Poland. It provides a wide range of services from ideation, rapid prototyping, product strategy, and software development, to user experience and interface design. Netguru focuses on industries such as finance, retail, healthcare, and real estate, offering solutions like Modern Retail, Proptech, AI Development, and Mobile App design and development. The company also specializes in team augmentation and maintenance services, ensuring rapid and efficient delivery for its clients.

📋 Description

• Run the PMO, including delivery audits, adherence to delivery standards, risk reviews, and EVM discipline across the portfolio • Own scheduling and bench management, including daily allocation visibility, capacity planning, and bench reduction • Own Productive as the system of record: project setup, budgets, rate cards, time-tracking hygiene, and reporting structures • Maintain and enforce SOPs across departments; flag breakdowns and propose updates • Run margin and forecast reporting, identify revenue leakage, and escalate with evidence • Build and maintain operational dashboards for delivery leads, finance, and the board • Coordinate cross-functional operational workflows across sales, finance, legal, talent, and marketing • Maintain integrations and workflow automation between Productive, Salesforce, and HubSpot

🎯 Requirements

• 3-5 years in Delivery Operations, Business Operations, or PMO, ideally in a software house or professional services environment • Hands-on experience with Productive — this is a must have • Working experience with Salesforce or HubSpot • Solid understanding of forecasting, scheduling, and gross margin mechanics • Track record of operating inside a defined process framework and enforcing it in practice • Strong analytical and systems-thinking skills; comfort with spreadsheets and BI tools • Proven cross-functional coordination across commercial and delivery teams • Polish at native level • English at least C1 level • ITIL Foundation or equivalent operational process background is nice to have • PMO, PMP, or Lean Six Sigma certification is nice to have • Productive or HubSpot certification is nice to have • SQL or BI literacy (Looker, Metabase, Power BI) is nice to have • Experience with EVM metrics (CPI, SPI, EAC) is nice to have

🏖️ Benefits

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences • Multisport card • Private health insurance package • Life insurance • Hundreds of other options across 15 categories (shopping, leisure, travel, food, etc.) • UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees • B2B: Discounts on Apple products • Team workshops and integration events • Webinars and knowledge sharing sessions • Disability-related adaptations at any step of the recruitment process

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