Senior Data Scientist – Agentic Solutions

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Netomi

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $30M Series B on 2021-11

Consulting • Logistics • Marketing

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Design, prototype, and deliver AI and agentic solutions for internal and client-facing use cases. • Apply data science, machine learning, and generative AI techniques to solve complex business problems. • Partner with product, engineering, and delivery teams to translate requirements into scalable solution designs. • Evaluate model performance, solution quality, and business impact using data-driven methods. • Support experimentation, proof-of-concepts, and production-ready implementations. • Communicate insights, recommendations, and technical approaches clearly to stakeholders. • Stay current with emerging trends in AI agents, LLMs, automation, and applied data science.

🎯 Requirements

• Strong experience in data science, machine learning, analytics, or applied AI. • Hands-on experience with Python, SQL, data analysis, and model development workflows. • Familiarity with generative AI, LLMs, prompt engineering, RAG, or agentic AI frameworks. • Experience working on client-facing, delivery-focused, or product-oriented technical initiatives. • Ability to move from ambiguous problem statements to practical, implemented solutions. • Strong communication skills and comfort working with cross-functional teams.

🏖️ Benefits

• Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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