Senior Business Systems Analyst

🔥 0 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Nortal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

💰 $54.4M Debt Financing - Nortal on 2024-01

Healthcare • Consulting

Nortal is a digital transformation and technology consulting company that partners with governments, healthcare institutions, large enterprises and Fortune 500 companies to design, build and operate mission-critical digital services. The company delivers platform and engineering work across Microsoft, ServiceNow, Salesforce, Adobe and Atlassian ecosystems and provides services including strategy & transformation, cyber resilience, data & artificial intelligence, platform optimization, product & experience, technology & engineering, and IT outsourcing. Nortal operates globally with offices across Europe, the Americas and the Middle East, emphasizes AI-native teams and legacy modernization, and is positioned as a trusted strategic partner for public sector and regulated industries.

📋 Description

• Analyze and document business processes, workflows, and functional requirements • Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities • Support marketing technology platforms, CRM systems, and enterprise integrations • Participate in data migration, data mapping, validation, and system integration projects • Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria • Facilitate stakeholder meetings, discovery sessions, and requirements workshops • Perform data analysis and quality validation to ensure accuracy and consistency • Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements • Identify project risks, dependencies, and opportunities for process optimization • Support system deployments, digital transformation initiatives, and cross-functional project delivery • Work closely with business stakeholders and technical teams to deliver technology-driven solutions that improve business efficiency

🎯 Requirements

• 5+ years of Business Systems Analysis experience • 2–3+ years of Marketing Operations experience • 3+ years of Data Management & Analysis experience • 2–3+ years of System Integration & Data Migration experience • 4+ years of Functional Documentation experience • 2+ years of UAT & Solution Validation experience • 3+ years of Stakeholder Management experience • 2+ years of Agile Methodologies experience • Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions • Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms • Experience with data validation, mapping, reconciliation, and data quality • SQL knowledge is highly desirable • Experience supporting enterprise integrations, data migration, and system modernization projects • Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams • Experience coordinating testing activities, validating requirements, and tracking defects • Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools

🏖️ Benefits

• Competitive USD salary • 100% remote work • Coworking spaces across LATAM • Paid time off and national holidays according to your country’s regulations, with full salary • Sick leave • Annual credit for work-life balance perks • Team-building activities, coffee breaks, tech talks, and after-work gatherings • Birthday off • Wellness check-ins and professional growth support from the People Care team • Flexible work model focused on impact and personal well-being

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