Customer Assistant

Job not on LinkedIn

🔥 34 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Assistant

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NOVO BANCO

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

NOVO BANCO is a financial institution that offers a wide range of banking services including personal and business accounts, various types of loans such as personal and mortgage loans, investment options, and insurance products. The bank emphasizes digital banking solutions and financial literacy, aiming to meet the financial needs of individuals and businesses in Portugal while ensuring customer security and satisfaction.

📋 Description

• Focus on customer satisfaction and loyalty to the bank by presenting products and services in line with customers’ characteristics and needs, with a strong connection to digital channels • Create a positive customer experience by seeking appropriate solutions and resolving issues, with particular emphasis on the digital offering • Participate in a team specializing in Customer Management

🎯 Requirements

• Experience in customer contact • Customer-focused, with an understanding of customers’ needs and preferences • Strong communication and interpersonal skills • Fluent communication skills • Responsible, punctual, and thorough in carrying out processes • Ability to work under pressure • Initiative, proactivity, and a team-oriented approach • Ability to work in a dynamic, creative, results-driven environment focused on problem-solving • Positive and persistent attitude when facing challenges and difficulties • Proficiency in using computer tools • Versatility and autonomy • Preferred qualification: specific training relevant to the project, such as a Mortgage Credit Course, MiFID Course, or Insurance IDD Course (PDEADs)

🏖️ Benefits

• Join an experienced team motivated to meet daily challenges and specialized in Customer Management • Opportunity to work as part of a team and acquire knowledge that can support progression into roles with greater responsibility • Opportunity to learn and grow alongside outstanding professionals in a culture of ongoing collaboration

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