Customer Success Engineer

Job not on LinkedIn

🔥 2 minutes ago

🇨🇿 Czechia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

Where this job comes from

Posted on Oddin.gg's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Oddin.gg

Oddin.gg

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Oddin. gg is a leading provider in the esports betting industry, offering a comprehensive suite of products that enhance betting experiences for both B2B platform providers and B2C operators. Their services include integration of esports odds, risk management solutions, and a user-friendly back-office platform to streamline operations. With a strong commitment to engaging new generations of bettors and ensuring integrity in esports betting, Oddin. gg is positioned as a market leader in this rapidly growing sector.

📋 Description

• Integrate and support Corwyn sportsbook products on customers’ platforms, following established processes • Work closely with customers’ IT departments and internal product, development, and sales teams to integrate new customers and support existing customers • Communicate directly with international B2B customers • Handle multiple customers at different locations • Take ownership of, troubleshoot, escalate, and resolve issues • Create and maintain technical documentation and knowledge base • Perform technical and operational coordination between customers and different company teams

🎯 Requirements

• Knowledge of Sports Betting industry and proficiency of how sportsbook products work • Technical education OR adequate experience • Proficient use of the English language • Experience with technical support/sales operations • Basic understanding of web technology and communication protocols • Basic understanding and/or willingness to learn about the Esports ecosystem • Basic HTML and CSS knowledge • Basic programming knowledge • XML & JSON knowledge • Basic API and database knowledge • Ability to travel • Ability to quickly acquire new knowledge, technical skills, and technologies

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