Omilia - Conversational Intelligence
201 - 500 employees
Founded 2002
🤖 Artificial Intelligence
🛍️ eCommerce
Artificial Intelligence • eCommerce • Customer Service
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
Computational Linguist
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Omilia - Conversational Intelligence
201 - 500 employees
Founded 2002
🤖 Artificial Intelligence
🛍️ eCommerce
Artificial Intelligence • eCommerce • Customer Service
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
📋 Description
• Contribute to the design, development and testing of production-grade conversational AI systems. • Work with customers to analyse and understand business requirements. • Design the application in line with established usability principles and business requirements. • Implement and test semantic models and conversation flow, using both machine learning and rule-based techniques. • Analyse real-life human-system dialogs, assess overall system performance and identify improvement opportunities. • Engage in QA activities, such as regression testing and end-to-end testing.
🎯 Requirements
• Junior-level programming knowledge is a strong asset. • Ability to work with and analyse data to draw insights. • Experience with dialog systems, either voice or chat based; experience in other production-level NLU/NLP/Agentic solutions is a plus. • Experience consuming external systems such as web services. • Knowledge of Java, Python, SQL and/or bash scripting. • Familiarity with GitLab and Jira. • Excellent communication skills; customer facing. • Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail. • Well organized for both team and solo assignments. • Accountable within demanding deadlines. • Academic degree in Computational Linguistics, Natural Language Processing, Computer Science, related field, or equivalent experience. • Excellent command of English and Spanish.
🏖️ Benefits
• Fixed compensation; • Long-term employment with the working days vacation; • Development in professional growth (courses, training, etc); • Being part of successful cutting-edge technology products that are making a global impact in the service industry; • Proficient and fun-to-work-with colleagues; • Apple gear****
Apply Now
