Network Engineer – Customer Success

Job not on LinkedIn

🕒 August 13

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

👻 Ghost score 58%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Opplane

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🤖 Artificial Intelligence

💳 Fintech

☁️ SaaS

🔥 Funding within the last year

💰 Accelerator/Incubator on 2025-12

Artificial Intelligence • Fintech • SaaS

Opplane is a software company that helps organizations unlock the value of data through connectivity, data governance, and generative AI. It focuses on applying AI-driven data solutions to regulated environments, especially banking and fintech, enabling compliance, secure data connectivity, and AI use cases for financial services and enterprises.

📋 Description

• Partner with enterprise clients and telecom operators to support and maintain Mobile Private Networks (MPN) • Provide first-line support for the Opplane Anchor VNF • Identify and resolve network connectivity and stability challenges • Provide end-to-end customer support across deployments, troubleshooting, and incident management • Replicate customer use cases and problem scenarios in the Solution Lab • Diagnose and resolve network connectivity issues across enterprise and telecom environments • Analyse routing behaviour, packet captures, Linux system logs, and application logs to identify root causes • Test and validate proposed solutions in the Solution Lab before customer deployment • Assist with deployment, configuration, and optimisation of networking solutions • Provide technical support through ticketing systems, email, and live support sessions • Perform incident triage, prioritise technical issues, and coordinate resolution with internal engineering teams

🎯 Requirements

• Solid understanding of IPv4/IPv6 addressing, subnetting, VLANs, and L2VPNs • Knowledge of routing protocols such as OSPF and BGP • Familiarity with GRE and VPN tunnelling technologies • Hands-on experience using Cisco IOS or Juniper Junos CLI • Ability to configure interfaces, verify routing tables, and troubleshoot network connectivity • Comfortable working in Linux/Unix environments via the command line • Ability to navigate directories, manage files, review system logs, and verify running services • Experience with SNMP, Syslog, and TACACS • Experience using Linux networking tools including ping, traceroute, ip/ifconfig, and netstat • Familiarity with Wireshark or tcpdump • Understanding of virtualized network environments and router/gateway connections to central core networks • Minimum 3 years of experience as a Network Engineer • Bachelor’s degree in Computer Science, Information Technology, or Engineering • Cisco CCNA, Juniper JNCIA, or CompTIA Linux+/Network+ certifications are highly advantageous

🏖️ Benefits

• Remote work • Global & Multicultural – Diverse perspectives, global collaboration • Startup Energy – Fast-moving, impact-driven environment • Ownership Mindset – Engineers own what they build • Collaborative & Friendly – Open, curious, and supportive culture

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