Virtual Medical Assistant

🔥 0 minutes ago

🌐 Colombia, Mexico, +4 more countries – Remote

🇨🇴 Colombia – Remote 🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote 🇸🇻 El Salvador – Remote 🇩🇴 Dominican Republic – Remote 🇵🇪 Peru – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OSA Outsourcing Advantage

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

OSA Outsourcing Advantage is a boutique Business Process Outsourcing (BPO) company specializing in providing nearshore outsourcing solutions to businesses in the USA. With a focus on delivering top-quality support services, OSA helps organizations streamline operations and enhance efficiency through tailored staffing solutions in areas like customer service, back-office support, data entry, and social media management. Committed to innovation and building lasting partnerships, OSA empowers businesses to elevate their performance and achieve their goals.

📋 Description

• Serve as the first point of contact for patients during the telehealth intake process. • Collect and accurately document patient demographics, medical history, previous surgeries, current diagnoses, allergies, and medication lists. • Review patient information for completeness and accuracy before the consultation. • Demonstrate understanding of medical terminology, diagnoses, and common medications. • Enter patient information into the medical documentation system accurately. • Prepare and organize patient records before connecting patients with the physician. • Coordinate the transition of patients to the physician for virtual consultation. • Maintain detailed and confidential medical documentation while complying with privacy standards. • Communicate professionally and compassionately with patients throughout the intake process. • Stay up to date with U.S. healthcare terminology, medical practices, and documentation standards.

🎯 Requirements

• Background as Registered Nurses (RN), Licensed Practical Nurses (LPN), medical students, physicians in training, or other healthcare professionals with strong medical knowledge. • Strong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medications. • Ability to recognize common treatments and medications associated with different medical conditions. • Experience reviewing and documenting patient medical histories is highly preferred. • Excellent analytical, organizational, and critical thinking skills. • Exceptional attention to detail and documentation accuracy. • Compassionate and patient-centered approach. • Ability to work independently while managing multiple patient intakes efficiently. • Experience using Electronic Medical Records (EMR/EHR) systems is a plus. • Excellent English and Spanish communication skills, both written and verbal. • High level of professionalism, integrity, and confidentiality. • Strong interpersonal skills and the ability to communicate effectively with patients and healthcare providers. • Monday through Friday. • 9:00 AM – 6:00 PM (EST).

🏖️ Benefits

• Opportunity to work on diverse and exciting projects. • Supportive and collaborative work environment. • Weekly payments. • Weekends off.