Intake Trainer – LATAM

🕒 July 11

🇬🇹 Guatemala – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Trainer

👻 Ghost score 68%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ovation Law Firm

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Ovation Law Firm is a California-based personal injury law firm that represents accident and injury victims across the state. The firm focuses on car, truck, rideshare (Uber) and motorcycle accidents, pedestrian and dog-bite injuries, spinal cord injuries, and lemon law matters. Ovation offers contingency-fee representation (clients pay nothing unless the firm wins), handles upfront case costs, provides 24/7 availability, free case evaluations, and multiple California offices with willingness to meet clients at their location; it also coordinates with licensed co-counsel for out-of-state matters.

📋 Description

• Develop and maintain training materials, agendas, assessments, and learning resources • Facilitate new hire training programs and ensure adherence to established processes • Provide coaching and performance feedback to new and existing employees • Design and deliver continuous education programs based on performance trends and business needs • Measure training effectiveness and monitor performance impact through key metrics • Partner with Operations, QA, and Leadership teams to identify training opportunities and support performance improvement • Ensure training content remains accurate, relevant, and aligned with company goals

🎯 Requirements

• Minimum 3 years of experience in a Trainer or similar role within a BPO, call center, or high-volume operational environment • Experience in instructional design, curriculum development, training delivery, and evaluation methodologies • Strong classroom facilitation, presentation, and adult learning skills • Proven ability to develop training plans, materials, assessments, and guidelines • Experience providing coaching and feedback on both technical and soft skills • Strong analytical skills with the ability to measure training effectiveness and identify improvement opportunities • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Google Workspace (Docs, Sheets, Slides, Drive, Forms), Slack, and Microsoft Teams • Excellent written and verbal communication skills • Advanced English level (C1/C2) • Strong organizational skills with attention to detail and follow-through • Ability to manage multiple priorities effectively in a fast-paced environment • Ability to work independently from a home office with stable, high-speed internet and a quiet, professional workspace • Laptop or desktop computer with a minimum of 16GB RAM and an Intel Core i5 processor or higher • Jabra Evolve 20 headset or equivalent • Stable internet connection with a minimum speed of 25 Mbps • Availability to work U.S. business hours • Willingness to use time-tracking software • Position open only to candidates located in LATAM • Resume must be submitted in English

🏖️ Benefits

• Competitive compensation commensurate with experience • Yearly bonus • 100% remote work environment • 10 Paid time-off (PTO) days per year • 3 Paid US holidays per year • Opportunity to work closely with leadership and legal professionals in a growing, modern law firm