Accounts Receivable Specialist

Job not on LinkedIn

🔥 12 hours ago

⏰ Full Time

🟢 Junior

💰 Accounts Receivable

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Logo of Overjet

Overjet

51 - 200 employees

Founded 2018

🏥 Healthcare

🛡️ Insurance

🤖 Artificial Intelligence

💰 $42.5M Series B on 2021-12

Healthcare • Insurance • Artificial Intelligence

OVERJET is a dental AI platform that provides AI-native imaging, diagnostic support, patient education tools, and revenue-cycle automation for dental practices, DSOs, insurers, and educators. Its products include FDA-cleared AI for clinical analysis, IRIS AI-native imaging that enhances X-ray images, insurance verification and claims automation, credentialing and provider data management, and analytics to improve clinical quality and operational efficiency. OVERJET combines artificial intelligence and SaaS delivery to help clinicians detect oral disease more accurately, streamline insurance workflows, and align providers and payers to improve oral health outcomes.

📋 Description

• Serve as the primary point of contact for customer billing questions via email and phone • Proactively follow up with customers regarding outstanding invoices to ensure timely payment • Investigate and resolve billing issues by coordinating with Sales, Customer Success, and Finance • Manage and track billing inquiries and collection activities with clear documentation and timely follow-up • Address customer concerns, clarify invoice details, and resolve disputes • Maintain a professional and empathetic approach in challenging or escalated customer interactions • Identify recurring billing issues and collaborate with internal teams to improve processes • Maintain accurate customer billing records and payment status • Support the Finance team with reporting and operational improvements related to billing and collections

🎯 Requirements

• Bachelor’s degree in Finance, Business, or a related field • 1–4 years of experience in customer support, billing operations, collections, or a similar customer-facing role preferred • Able to work continental US hours • Strong written and verbal English skills, demonstrated throughout the interview process • Strong interpersonal skills to handle customer issues • Highly organized with strong follow-up skills and attention to detail • Self-starter who takes ownership of issues and drives them to resolution • Comfortable managing multiple conversations, cases, and priorities simultaneously • Experience working in fast-paced or high-growth environments is a plus • Familiarity with CRM, ticketing, or billing systems such as Salesforce, NetSuite, Intercom, or Stripe is a plus • Ability to work full time Monday–Friday during 3 pm–12 am Cairo time or 6 pm–2 am Lahore time

🏖️ Benefits

• Remote work arrangement • Paid in USD • Work schedule aligned with 9 am–5 pm ET / continental US hours

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