Field Service Engineer, Raman

🔥 10 minutes ago

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Oxford Instruments plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

Oxford Instruments plc is a company that pushes the boundaries of technology, developing innovative solutions that enable customers to achieve breakthroughs in various fields. They focus on creating advanced manufacturing techniques and pioneering new imaging technologies, providing exceptional products that enhance digital connectivity and support the development of next-generation medicines and healthcare technology. Their commitment to addressing the greatest challenges of the 21st century underscores their role as a leader in scientific and industrial advancements.

📋 Description

• Install and commission Raman Microscopy systems across Europe • Provide onsite and remote technical support • Diagnose and resolve hardware, software and application-related issues • Deliver preventative maintenance and repair services • Conduct customer training and application support • Collaborate with Applications, R&D, Product Management and Sales teams • Support new product introductions and upgrades • Maintain accurate service records and technical documentation • Build trusted customer relationships and identify service opportunities

🎯 Requirements

• A degree in Physics, Materials Science, Chemistry, Engineering or a related scientific discipline • Experience supporting complex scientific instrumentation • Knowledge of Raman Microscopy and associated applications • Strong troubleshooting and problem-solving skills • Excellent customer-facing communication skills • Fluency in German and English • Willingness to travel extensively throughout Europe

🏖️ Benefits

• Collaborative, customer-focused team • Innovation, trust, inclusion and continuous learning • Opportunity to work at the forefront of scientific innovation • Support for technology enabling advances in materials science, energy, electronics and life sciences