
201 - 500 employees
Founded 2004
💼 Consulting
📣 Marketing
📚 Education
Consulting • Marketing • Education
Packt is a global technical learning content provider, founded in Birmingham, UK. The company offers a wide array of resources including books, e-books, audiobooks, and video courses, catering to IT professionals who seek to gain expertise in emerging technologies or enhance their skills in established tools. Packt's portfolio covers various topics such as machine learning, cybersecurity, and web development, featuring contributions from groundbreaking authors. Additionally, they provide an AI Assistant as part of their digital books and have a commitment to supporting open-source projects through their royalty scheme.
🕒 March 31
🇮🇳 India – Remote
💵 ₹25k - ₹40k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔏 Technical Writer
👻 Ghost score 45%
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201 - 500 employees
Founded 2004
💼 Consulting
📣 Marketing
📚 Education
Consulting • Marketing • Education
Packt is a global technical learning content provider, founded in Birmingham, UK. The company offers a wide array of resources including books, e-books, audiobooks, and video courses, catering to IT professionals who seek to gain expertise in emerging technologies or enhance their skills in established tools. Packt's portfolio covers various topics such as machine learning, cybersecurity, and web development, featuring contributions from groundbreaking authors. Additionally, they provide an AI Assistant as part of their digital books and have a commitment to supporting open-source projects through their royalty scheme.
• Test all code in the product and code bundle, ensuring they match • Follow all examples and steps in the product • Address technical concerns involving facts, references, screenshots, architecture, and approach • Ensure accurate code indentation and consistency throughout content • Verify content coverage for technical accuracy • Perform quality checks on code-related Amazon reviews, errata, and GitHub issues • Manage book repositories on GitHub and resolve reader queries with the customer care team • Support improvements to code repositories and code-testing systems • Research technology innovations, user needs, and market changes • Function as a technical reader advocate • Query authors when code is unclear • Provide technical health checks for portfolio planning • Conduct user research and market analysis • Work with technical reviewers • Own technical quality and sign off technical aspects for production • Advise on product cancellation suitability • Balance quality and timeliness with the product team • Apply Packt styles and ensure formatting follows the style sheet • Provide constructive technical feedback to content creators • Build positive, challenging relationships with content creators
• Good working knowledge of at least one technology sufficient to test code and examples in that domain • Proven track record of ensuring content quality, accuracy, and consistency • Ability to interpret and convey complex technical concepts clearly for diverse audiences • Ability to quickly learn unfamiliar technologies to test and evaluate technical content • Ability to build relationships with authors and provide constructive feedback • Good written and verbal communication skills • Ability to identify inefficiencies and suggest improvements in quality-control processes and workflows • Ability to adapt quickly to changing requirements and navigate ambiguity in fast-paced environments
• Bonus scheme • 5 day working week • 25 days annual holiday (plus bank holidays) • Flexible hours: choose how, when, and where you work within India • Training programs and Certification • Group Medical Insurance • Wellness initiatives • Flexible and remote work • Growth opportunities and internal mobility • Social collaboration and knowledge-sharing • Healthy work-life balance • Peer-to-peer recognition • Self-development opportunities • Career progression opportunities
Apply Now🕒 October 30, 2025
Knowledge Manager focused on technical writing and managing product knowledge base for AI support systems. Collaborating on content to improve automated resolution rates.