FBA Operations Manager

🕒 February 10

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Page One Brands

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2 - 10 employees

Page One Brands is a rapidly growing US-based e-commerce company founded in 2017. Our mission is to enhance lives by offering simple, high-quality, and affordable products. Specializing in consumer goods across categories like home and kitchen, baby, industrial and scientific, and office products, we've experienced significant expansion.

📋 Description

• Oversee the Supply Chain Manager and ensure end-to-end supply chain operations run smoothly, from supplier production in China to 3PL warehouses in the USA, and final delivery to Amazon fulfillment centers. • Actively support the team during critical operational periods — stepping in to execute and problem-solve logistics, customs clearance, or inbound delays. • Provide guidance and make strategic decisions on inbound logistics, customs clearance, and domestic transport. • Maintain visibility on inventory levels and work with the Supply Chain Manager to prevent stockouts or excess inventory. • Bring hands-on experience in supply chain management, including creating and managing seasonal and monthly forecasting models, with proven ability to make accurate forecasts that guide purchasing and replenishment. • Manage Amazon account health, including policy violations, IP complaints, and other compliance issues, resolving them independently and efficiently. • Hands-on expertise in Amazon Seller Central — directly executing operational tasks when needed. • Coordinate with internal teams to ensure the PPC team can adjust advertising strategies based on inventory levels. • Monitor product listings, rankings, and competitor activity to maintain competitiveness. • Manage and mentor a small team of 2–3 operations staff. • Establish clear processes, KPIs, and accountability for the team. • Promote a continuous improvement culture, driving efficiency gains of “1% better every day.” • Lead by example — working alongside the team in daily operations, modeling problem-solving, and maintaining high execution standards.

🎯 Requirements

• 3+ years of hand-on experience in operations, supply chain, or logistics in an Amazon environment. • Extremely detail-oriented, process-driven, and highly organized, with a focus on continuous improvement. • Comfortable working in a fast-paced, dynamic environment with partial overlap to the U.S. East Coast time zone. • Strong knowledge of Amazon FBA logistics, 3PL operations, and international shipments (China to USA), including customs and freight forwarding. • Proven track record in forecasting, inventory planning, and demand analysis to support seasonal and replenishment cycles. • Hands-on experience managing Amazon account health, including policy violations, IP complaints, and compliance issues. • Solid understanding of how PPC advertising and marketing performance impact inventory and operations. • Fluent in English (required); strong communication and analytical skills. • Ability to speak Mandarin to communicate effectively with Chinese suppliers (nice to have). • Experience launching new products on Amazon (nice to have). • Familiarity with forecasting tools or third-party Amazon software (e.g., Helium 10, SoStocked) (nice to have). • Familiarity with Project Management tool (Clickup, Asana) (nice to have). • Prior experience in managing small teams in eCommerce (nice to have). • Proficiency in Google Sheets/Excel for analysis and reporting (nice to have).

🏖️ Benefits

• Competitive salary based on experience. • Performance-based incentives/bonuses. • Professional growth opportunities in e-commerce. • Remote position. • Health insurance stipend. • Paid vacation.