Regional Manager, International Technology

🕒 2 days ago

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Papa Johns

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

👥 B2C

B2C • Food & Beverage

Papa Johns is an international pizza restaurant chain that offers pizza delivery and carryout services. Known for its slogan 'Better Ingredients. Better Pizza. ', the company provides a variety of pizzas, sides, and desserts to customers through its extensive menu. Papa Johns emphasizes customer rewards through its Papa Rewards program, allowing users to earn points for every dollar spent and redeeming them for menu items. The company operates numerous franchises across the United States and Canada, focusing on providing quality ingredients and customer convenience with options like online ordering and a mobile app. Papa Johns is also involved in providing gift cards and promotional offers to enhance customer experience.

📋 Description

• Manage day-to-day relationships with local and regional technology vendors. • Track vendor performance against contracts and Service Level Agreements (SLAs). • Act as a third party to help mediate and resolve issues between local vendors and market teams. • Partner with Regional General Managers and FOs to proactively identify opportunities to increase sales. • Serve as the local market advocate in the early stages of the technology development cycle. • In partnership with local markets and central teams, triage and drive the resolution of key regional issues.

🎯 Requirements

• Degree-level education or equivalent professional experience. • A certification in vendor management, service management (e.g., ITIL), or project management. • Proven experience managing technology vendors, partners, or key supplier relationships. • Demonstrable experience working as a strategic business partner to non-technical teams, including Franchisees, Commercial, and Marketing. • Direct operational or commercial experience within the specific region (LATAM, EMEA, or APAC).

🏖️ Benefits

• Diversity is our strength and competitive advantage. • Bring your flavor to the Papa John's team today!