French Speaking Customer Service, Sales Associate

Job not on LinkedIn

🔥 12 minutes ago

🇦🇲 Armenia – Remote

⏰ Full Time

🟡 Mid-level

💝 Customer Support

🗣️🇫🇷 French Required

Where this job comes from

Posted on partao's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of partao

partao

11 - 50 employees

Founded 2025

🛍️ eCommerce

🌾 Agriculture

🤝 B2B

eCommerce • Agriculture • B2B

partao is an online parts store and marketplace specializing in spare parts and consumables for tractors and agricultural machinery. The site offers thousands of branded parts (replacement filters, gaskets, engine and drivetrain components, electrical parts, hydraulics, wheels/tires, workshop supplies, and cabin/glass on demand) and features e-commerce functionality, quote requests, multilingual support, and delivery to workshops. It targets workshops and professional users needing agricultural machine spares.

📋 Description

• Respond to French customer enquiries by email, phone and ticketing system • Support customers with orders, delivery updates, returns and replacements • Coordinate with suppliers and internal teams to resolve issues • Maintain accurate records of every customer case • Identify, research and qualify new B2C and eventually B2B leads in France • Support outbound sales activities including cold calls, emails and LinkedIn outreach • Maintain CRM records and improve prospecting processes • Conduct initial outreach and discovery calls with potential clients • Present Partao's value proposition • Nurture leads, convert enquiries into orders and book qualified meetings for senior sales managers • Assist in launching and testing digital lead generation tools • Monitor tool performance and provide feedback for improvements • Contribute to sales automation workflows and reporting dashboards • Gather insights from French customers and prospects to refine messaging • Share market intelligence and recurring customer issues with the wider team to support product, operations and marketing strategy

🎯 Requirements

• French at C1 level or above (written and spoken) • English at A2 level or above • Based in Armenia • 3+ years of experience in customer service • Advantageous: experience in sales, operations, procurement, order processing or supply chain • Strong attention to detail with the ability to multitask under pressure • Proficiency with spreadsheets and data tracking tools (Excel, Google Sheets) • High integrity, trustworthiness and comfort handling customer data • Problem-solving mindset and a self-starter attitude • Experience with CRM or ticketing tools • Strong interest in B2B sales, business development and digital tools • Strong analytical and decision-making capabilities • Graduate in business, economics, marketing or a related field (bonus point; not required)

🏖️ Benefits

• Opportunity to join a growing, VC-backed start-up in a pivotal customer-facing role, with exposure to both B2B and B2C growth strategies across international markets • High autonomy with direct impact on French market expansion • Culture of speed, data-driven decision-making and transparency • Flat hierarchy and entrepreneurial environment where ideas count • Exposure to international markets and cross-functional teamwork

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