Quality Assurance Specialist – Temp Contract

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

Where this job comes from

Posted on Paychex's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Paychex

Paychex

10,000+ employees

Founded 1971

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Paychex is a leading provider of HR, payroll, and benefits outsourcing services. With over 745,000 business clients, Paychex offers a comprehensive range of services including payroll processing, HR solutions, time and attendance tracking, employee benefits administration, and professional employer organization (PEO) services. The company leverages advanced technology such as AI-assisted recruiting and HR analytics to enhance its offerings and improve client experience. Paychex Flex, its all-in-one cloud-based platform, allows businesses to manage these services seamlessly. Paychex caters to businesses of all sizes, offering solutions tailored to self-employed individuals, small businesses, and large enterprises. Established as a trusted name in the industry, Paychex is renowned for its innovation, ethical practices, and high customer satisfaction.

📋 Description

• Review background check results for completeness, accuracy, and compliance • Ensure all Profiles (background reports) contain the appropriate Orders (background-check components) according to company and client guidelines • Maintain compliance with federal, state, and local laws and regulations • Review searches to ensure accurate completion, legal compliance, and correct entry and reporting of hits • Assist with consumer disputes and rechecks • Ask questions as needed to Senior Quality Assurance Specialists, Operations Leadership, and/or Compliance • Maintain production levels specified by Operations Leadership • Regularly review processes to identify efficiency and quality improvements • Participate in special projects and other management-assigned tasks

🎯 Requirements

• High School diploma (or GED) is required • A minimum of 1 year of screening experience preferred • Associate or bachelor’s degree preferred • Knowledge of background checks, pre-employment screenings, and/or court terminology preferred • Excellent interpersonal skills, with the ability to communicate effectively and build strong relationships with team members • Strong organizational skills and attention to detail, with a keen eye for identifying and addressing errors or discrepancies • Exceptional time management skills, with a proven ability to prioritize tasks and meet deadlines in a fast-paced environment • Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement improvements • Previous experience working in a remote environment, with the ability to effectively collaborate and communicate with colleagues across different locations • Impeccable spelling and grammar; must be comfortable communicating via email, phone and Microsoft Teams • Proficient in MS Office Suite Software (Teams, Word, Excel, Outlook, SharePoint) • Create and maintain a dedicated remote workspace • Extended periods of sitting at a desk • The majority of work hours spent looking at computer screen

🏖️ Benefits

• Medical, vision, dental and supplemental insurance (with company contributions) • 401(k) (with company match) • Paid holidays and paid time off (PTO) • Sick Time • Pet Insurance • Work with a great team of likeminded thinkers who are driven to deliver for our customers

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