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Inventory Management Specialist

Job not on LinkedIn

🔥 34 minutes ago

🇲🇦 Morocco – Remote

⏰ Full Time

🟢 Junior

✨ Inventory Specialist

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Paystone's careers page, not through a job board

First seen by Remote Rocketship 34 minutes ago

Logo of Paystone

Paystone

51 - 200 employees

Founded 2013

📣 Marketing

📦 Logistics

🏥 Healthcare

💰 Venture Round on 2021-07

Marketing • Logistics • Healthcare

Paystone is a comprehensive integrated platform that offers businesses robust solutions for payment processing, gift cards, loyalty programs, and marketing automation. The company provides various tools, including payment terminals, e-commerce capabilities, virtual terminals, and POS systems, designed to streamline business operations and enhance customer engagement. Paystone's services aim to boost sales, increase customer visits, and improve customer loyalty by combining real-time reporting and analytics with flexible payment options. With a strong presence in North America, Paystone supports over 35,000 businesses, offering them opportunities to grow with secure, automated, and efficient solutions.

📋 Description

• Manage the full lifecycle of payment terminals and hardware, including POS units, PIN pads, and accessories, within Salesforce CRM • Log equipment shipments, deployments, swaps, returns, repairs, and deactivations • Coordinate with field technicians, shipping/logistics partners, and internal teams to maintain accurate Salesforce stage updates • Review, process, and resolve hardware-related customer support tickets and requests • Ensure terminal displacement, replacement, and retrieval tickets are closed and documented according to company SLA standards • Act as the internal point of contact for hardware status inquiries from Support, Sales, and Account Management • Maintain accurate terminal inventory, serial numbers, merchant account bindings, and status tags in Salesforce • Perform data cleanups and cross-functional checks to eliminate duplicate records and status discrepancies • Align Salesforce terminal data with Finance/Billing systems to ensure accurate equipment billing • Lead data-side execution for quarterly and annual hardware and operational audits • Validate, verify, and archive open support and deployment tickets • Reconcile system inventory totals against billing records without physical stock counting

🎯 Requirements

• 1–3 years of experience in operations, customer support, or inventory data management • Experience within the Payments, Fintech, or Merchant Services industry is an asset • Strong proficiency working within Salesforce CRM, including managing cases, assets, inventory objects, dashboards, and ticket workflows, is an asset • Meticulous approach to data entry, serial number reconciliation, and process accuracy • Ability to identify and resolve system discrepancies between ticketing, inventory records, and billing data • Excellent verbal and written communication skills • Ability to collaborate effectively across Support, Finance, and Logistics teams • Familiarity with payment terminal types and brands such as PAX, Verifone, Ingenico, and Clover is a major plus • Willingness and ability to work during EST business hours • Willingness to work under an independent contractor agreement and be responsible for own taxes and benefits • Willingness to purchase own equipment upfront and be reimbursed later

🏖️ Benefits

• Compensation tied to market data • Flexible time off • Career development opportunities • Work from home • Equal opportunity employer • Disability accommodations available during the interview process

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