Mortgage Broker Assistant – Loan Processor

Job not on LinkedIn

🕒 June 25

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

✨ Mortgage Loan Processor

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Pear Tree.'s careers page, not through a job board

First seen by Remote Rocketship June 25

Still open on Pear Tree.'s site. Checked Yesterday.

Logo of Pear Tree.

Pear Tree.

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Manage the lifecycle of loan applications, including data entry into CRM systems and ensuring all submissions meet lender-specific requirements. • Review and verify client supporting documents (payslips, bank statements, tax returns) to ensure they meet Australian credit policy standards and Best Interest Duty (BID) obligations. • Act as the primary point of contact with banks and non-bank lenders to track application status, answer queries, and push files through to unconditional approval. • Provide proactive updates to clients and stakeholders (solicitors, real estate agents) to ensure a transparent and "pain-free" experience. • Prepare professional Loan Strategy Reports and compliance documents for Broker review. • Coordinate settlement logistics and manage post-settlement workflows, including client gifts and ongoing loan reviews.

🎯 Requirements

• Minimum 1–2 years of experience in Australian Mortgage Processing or Broker Support is mandatory. • Strong understanding of the Australian mortgage landscape, including lender niches, credit policies, and the First Home Buyer Grant landscape. • Experience using industry-standard platforms (e.g., Mercury Nexus, Salestrekker, or similar). • Exceptional written and verbal communication skills with a focus on professional, empathetic client service. • A "zero-error" mindset when handling sensitive financial data and compliance paperwork. • Preferred: Experience with complex lending scenarios, such as SMSF loans, construction loans, or asset finance (car/equipment). • Preferred: The ability to pre-empt lender questions and solve potential valuation or serviceability issues before they arise.

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Loan Processor responsible for managing mortgage loan processing from application to closing. Ensuring compliance with Australian regulations while providing exceptional customer service.

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