Chief of Staff

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🔥 0 minutes ago

🌐 Dominican Republic, Colombia, +4 more countries – Remote

🇩🇴 Dominican Republic – Remote 🇨🇴 Colombia – Remote 🇧🇷 Brazil – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

👻 Ghost score 25%

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Catena

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Manage the COO’s calendar across internal operations, board meetings, and client travel to Puerto Rico • Triage the COO’s Outlook inbox and draft responses on his behalf • Coordinate board meeting logistics, member communications, and follow-up actions • Build and run a follow-up tracking system for open action items across the leadership team • Act as the day-to-day operational contact for a Medicare Advantage health plan client in Puerto Rico • Reconcile invoices, coordinate billing, and complete client compliance attestations • Schedule and coordinate meetings with the client’s administrative team in Spanish • Support the COO during client visits with coordination and translation • File recurring state-by-state regulatory forms on a monthly cycle • Track compliance deadlines across multiple states and ensure on-time submission • Write SOPs for each recurring regulatory process • Coordinate with internal teams to collect compliance documentation • Set up project and task tracking in Smartsheet or a comparable tool to replace email- and text-based workflows • Document processes and build operational playbooks as headcount grows past 160 • Identify bottlenecks and recommend tools or automations to remove them • Coordinate onboarding logistics for new hires during the hiring ramp

🎯 Requirements

• 4+ years of professional experience, including 2+ years as a Chief of Staff, Executive Assistant to a C-suite executive, or Executive Operations Manager • Experience at a VC- or PE-backed startup or scale-up (30–200 employees) • Hands-on use of Microsoft Outlook for executive calendar and inbox management • Hands-on use of Microsoft Excel for reporting and tracking, including pivot tables, trackers, and reconciliations • Experience building and maintaining trackers in Smartsheet or a comparable PM tool such as Asana, ClickUp, or Notion • At least one SOP, tracking system, or workflow built from scratch and documented on CV • Client-facing coordination experience covering scheduling, billing, or invoice reconciliation with external stakeholders • Native or C1+ Spanish and C1+ English (CEFR) • Nice to have: experience in healthcare, Medicare Advantage, health plans, or another regulated industry • Nice to have: experience with recurring regulatory or compliance filings and deadline tracking • Nice to have: daily use of Todoist or AI productivity tools • Nice to have: experience tracking account P&L or building financial data visualizations • Nice to have: consulting or business school background with hands-on execution experience

🏖️ Benefits

• Competitive Salary: Based on experience and skills • Remote Work: Fully remote—work from anywhere • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO: In accordance with company policy • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees • Direct Mentorship: Guidance from international industry experts • Learning & Development: Ongoing access to resources for professional growth • Global Networking: Connect with professionals worldwide

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