Systems Engineer, Managed Services

🔥 13 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pellera Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

🔒 Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

📋 Description

• Troubleshoot, analyze, and resolve customer issues • Assist with engagement and escalation of issues involving software vendors • Work with internal and external resources to provide innovative customer solutions • Implement, customize, debug, and tune system software • Provide storage management, disaster recovery, and hardware upgrade services • Monitor performance and capacity • Document customer environments • Provide z-related support services to Pellera clientele on a project or managed basis • Develop proposals and presentations for management and clients • Identify additional service opportunities • Serve as a trusted advisor to clients • Collaborate with Pellera and clients to ensure solutions meet business objectives

🎯 Requirements

• BA or BS or equivalent required • Minimum of 5 years’ experience in customer-facing environments with good presentation skills • Experience maintaining z environments as an in-house resource or as part of a managed team • Systems programming skills in IBM z environments, with emphasis on DB2, CICS, z/OS and/or related ISVs • Experience with standard IBM installation and maintenance procedures • Expertise with core IBM tools and utilities • Skilled with z-related ISV products • Ability to work with IBM UNIX System Services • Strong communication skills • Self-motivated and detail oriented, with willingness and ability to follow processes and procedures • Strong attention to detail and follow-through skills • Ability to multitask • Familiarity with Microsoft Office Suite products • Ability to provide z-related support services on a project or managed basis • Willingness to participate in developing proposals and presentations to management and clients • Ability to identify additional service opportunities • Ability to serve as a trusted advisor to clients • Ability to work with Pellera and clients to ensure solutions meet business objectives • Experience with DB2, CICS, telecommunications, security, automation, mainframe-compatible programming languages, Java, and/or WLM is a plus • IBM Certified Specialists and related industry certifications are preferred • Ability to sit for prolonged periods and work at a computer • Must be able to lift up to 15 pounds at times • Ability to travel

🏖️ Benefits

• Equal opportunity employer valuing diversity • Reasonable accommodation for employees with disabilities, absent undue hardship • Opportunity to work in a z Managed Services environment where innovation and change are encouraged • Opportunity to work with IBM and a nationally recognized solution provider • Ability to travel

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