Support and Accounting Specialist

🕒 April 27

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧾 Accounting Manager

👻 Ghost score 47%

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Pennylane

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💸 Finance

🏢 Enterprise

Finance • Enterprise

Pennylane is a company that provides financial and accounting services. It serves businesses by integrating financial management tools and offering a comprehensive platform that combines financial data and accounting services to streamline business operations.

📋 Description

• As a Support and Financial Operations Specialist, you act as a domain and platform expert. • You are the primary point of contact for our client base that has chosen Pennylane as the central software for their accounting and financial management. • You interact with users daily and seek to understand the issues they encounter. • After investigating, your goal is to provide an answer or solution to the user, or, when necessary, escalate the issue to the technical teams. • You are also responsible for helping in-house and firm accountants import their data into Pennylane to facilitate their migration.

🎯 Requirements

• Accounting education (e.g., BTS CGO, DCG, BTS in SME Management Assistance, Master CCA, or Bachelor in Administration and Accounting). • At least 3 years' experience in an accounting firm (ideally having completed at least three fiscal periods). • Direct work with company leaders is a plus (for example, internal advisory). • Interest in innovative work tools and new technologies. • Autonomy and the ability to solve problems independently and find solutions. • Knowledge of Pennylane is a plus. • Professional-level English. • Strong writing skills and the ability to communicate clearly and pedagogically with users. • Ability to understand and meet client needs, deliver excellent service, and maintain strong client relationships. • Ability to work independently and as part of a team. • Flexibility to adapt to the tool's rapid evolution. • Willingness to learn and stay up to date on product developments.

🏖️ Benefits

• A top-tier health plan (Alan Blue and Alan Mind) • Meal vouchers (Swile card) • Between 6 and 12 additional compensatory days off (RTT) on top of 5 weeks of paid vacation • Opportunity to improve your English through Busuu • A monthly allowance for all Pennylaners to support working from home or in a coworking space • Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris • An allocation of BSPCE (employee stock warrants) • Access to 8,000 gyms across France and more than 300 wellness activities via our partner Gymlib • A Mac • We practice many sports together and regularly come together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) and our annual company retreat, which fosters strong team cohesion.

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