Technical Project Manager

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🤓 Technical Project Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on PeopleGrove's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of PeopleGrove

PeopleGrove

51 - 200 employees

Founded 2015

📚 Education

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2022-05

Education • Enterprise • Productivity

PeopleGrove is a company dedicated to transforming higher education by enhancing campus initiatives that support student and alumni success. Offering a range of solutions for universities, PeopleGrove focuses on increasing enrollment, retention, and graduation rates by engaging students and alumni through experiential learning, career services, and industry partnerships. The platform facilitates project-based learning by connecting universities with corporations and aims to redefine major and career selection through PathwayU. With over 20 million users from more than 650 institutions, PeopleGrove has become a trusted partner for higher education, helping schools connect with their communities, enhance alumni engagement, and drive philanthropic outcomes.

📋 Description

• Own the client request intake process end to end: triage incoming requests, categorize them, route them to the correct product or engineering owner, and track them through resolution • Keep the backlog organized and current by tagging, prioritizing, and grooming tickets • Write and publish release notes, status updates, and close-the-loop communications for CS, Support, and clients after each release • Conduct lightweight discovery and requirements gathering, document acceptance criteria, and hand off well-scoped requirements to engineering • Partner with CS and Support to turn recurring asks and escalations into scoped, routed, and trackable work • Support release communications and go-to-market readiness with CS and marketing • Work closely with Engineering to ensure tickets are actionable and specific enough to avoid rework • Support day-to-day operations of PeopleGrove's CORE product team, specifically ELMS and CompMS

🎯 Requirements

• 2+ years of experience in business analysis, product operations, or a similar role, ideally within B2B SaaS • Demonstrated experience running a structured intake and triage process for a high volume of incoming requests • Strong organizational skills, with experience keeping a backlog or board (Jira or similar) clean, accurately tagged, and up to date • Excellent written communication skills, specifically translating product and engineering changes into clear release notes and client-facing updates • Comfort conducting lightweight requirements gathering and turning ambiguous requests into clear, actionable tickets • Strong cross-functional collaboration skills, especially working directly with CS and Support • Comfort working in a distributed, async-first, fast-paced environment with frequent small releases • Experience with Jira, Confluence, or similar product operations tooling • Nice-to-have: experience supporting a legacy platform or product in active maintenance or stabilization mode • Nice-to-have: experience with clinical education compliance, placement coordination, credentialing, or competency management platforms • Nice-to-have: experience writing release notes or client-facing documentation • Nice-to-have: prior experience at a growth-stage edtech or vertical SaaS company

🏖️ Benefits

• Fully remote with a collaborative, low-ego culture • Competitive contract rate • Mission-driven work with real impact on student and faculty outcomes • Small, senior team; work is visible and matters

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