Field Application Scientist

🔥 1 hour ago

🇲🇽 Mexico – Remote

💵 $1k - $2.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Scientist

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Pluslife

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏥 Healthcare

🧬 Biotechnology

🔧 Hardware

Healthcare • Biotechnology • Hardware

Pluslife is a medical diagnostics company that develops point-of-care and near‑point‑of‑care nucleic acid testing devices, consumable test cards, and related software. Its core RHAM (RNase Hybridization Assisted Amplification) technology is a patented isothermal nucleic acid amplification method designed to deliver PCR‑level sensitivity and specificity in an extraction‑free, easy‑to‑use format. Product examples include the MiniDock MTB (a rapid TB test supporting tongue‑swab and sputum samples), Dock Pro 8, MiniDock, and a range of test cards for TB, SARS‑CoV‑2, influenza, RSV, HPV 16/18/45, STIs, and other infections. Pluslife also offers device hardware (portable UPS, thermolyse units), software/apps for human and animal healthcare, and has partnerships and recognition from public health organizations (Gates Foundation, FIND) and procurement listings for use in global health programs.

📋 Description

• Provide technical training to distributor engineers and application specialists, conduct advanced troubleshooting, and evaluate service quality • Support end users with instrument operation, workflow guidance, and POC molecular testing application training; provide Level 2 technical support • Work with distributors to complete instrument installation, calibration, and verification, and troubleshoot hardware/software issues remotely and on-site • Localize and improve training materials, SOPs, and user manuals based on local language needs and usage scenarios • Monitor instrument performance and testing quality through on-site support and field visits; participate in EQA activities and data reporting • Collect and relay issues raised by distributors and end users, producing structured reports to support product and R&D improvements

🎯 Requirements

• Bachelor’s degree or above in Biomedical Engineering, Medical Laboratory Science, Molecular Biology, or a related field • 3–5 years of technical support experience in molecular diagnostics, medical devices, or POC systems • Experience training distributors; experience in Mexico City is preferred • Strong troubleshooting capability across hardware, reagents/consumables, and system-level issues • Professional fluency in English and French as working languages • Strong cross-cultural communication skills • Travel 50–70% in Mexico

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