Senior Product Manager, Warranty

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PORCH 💚

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

🤝 B2B

👥 B2C

Insurance • B2B • B2C

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Develop and implement product strategies and plans that align with business goals and drive growth • Collaborate with cross-functional teams to identify new product opportunities, define product requirements, and prioritize product roadmap • Drive product development from ideation to launch, including managing product development, testing, and launch processes • Monitor and analyze product performance, user feedback, and market trends to continuously improve product offerings and drive revenue growth • Manage external software partners to ensure seamless integration and expansion of product offerings • Manage product budgets, timelines, and resources to deliver high-quality products within budget and on time • Manage key third-party platform vendor relationship • Work with your team to build a clear overall product vision, strategy, OKRs, KPIs, and initiatives that get translated into an annual and quarterly roadmap • Drive revenue growth, customer satisfaction, and re-engagement • Develop an intimate knowledge of customer needs and pain points, competitive benchmarking, market trends and drivers, and formulate and execute strategic product portfolio planning (Build / Buy / Partner strategies) • Develop a culture of test and learn to continuously improve the customer experience, while measuring the impact of each feature launched • Develop a culture of customer centricity and design thinking to build features that delight customers, meet their needs, and grow the business • Work with your team to lead key strategic cross functional programs to successful completion • Operate autonomously; drive programs end to end including business goals, technical solution, launch planning and execution • Actively build relationships cross functionally and evangelize the product and UX vision within the organization • Conduct customer research and use data to drive the development and prioritization of new products and product improvements • Transform strategic thinking into executable initiatives that align with organizational goals and company roadmap

🎯 Requirements

• Bachelor's degree in business, Marketing, Computer Science, or a related field • 8+ years of experience in product management, e-commerce, and website development • Proven track record of driving product success, exceeding ROI goals, and delivering products at a large scale • Strong analytical skills and experience with data-driven decision-making • Excellent project management, organizational, and communication skills • Experience working on products in the home insurance or home warranties industries • Bonus if the candidate has experience selecting and managing third-party software platform vendors, making buy versus build decisions, and defining requirements that get successfully implemented by external partners.

🏖️ Benefits

• Medical insurance • Accident insurance • Retiral benefits • 12 company-paid holidays • 2 flexible holidays • Privilege/earned leave • Casual/sick leave • Paid maternity and paternity leaves • Weekly wellness events