
1 - 10 employees
Founded 2022
đź Consulting
đĽ Healthcare
đ¨ Hospitality
Consulting ⢠Healthcare ⢠Hospitality
PORCH đ is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
đĽ 3 minutes ago
đ¨đ´ Colombia â Remote
đľ COP7.8M - COP10.5M / month
â° Full Time
đ Senior
â¨ď¸ Systems Administrator
đť Ghost score 20%
Where this job comes from
Posted on PORCH đ's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

1 - 10 employees
Founded 2022
đź Consulting
đĽ Healthcare
đ¨ Hospitality
Consulting ⢠Healthcare ⢠Hospitality
PORCH đ is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.
⢠Own and continuously improve IT operations, including operating systems, security tools, applications, servers, email systems, databases, and patch management ⢠Establish and refine standard operating procedures in a publicly regulated enterprise environment ⢠Lead technical projects, architect solutions, and own planning, execution, and post-implementation review ⢠Handle business-critical IT tasks and systems ⢠Maintain technical documentation and work with auditors on IT general controls, including SOX controls ⢠Maintain secure, reliable IT infrastructure and networking ⢠Communicate project status, activities, and achievements with internal and external partners ⢠Own Azure and GCP cloud architecture health and performance, monitoring, alerting, and critical incident response ⢠Design, build, test, and maintain servers and solutions ⢠Maintain laptops, desktops, servers, routers, switches, firewalls, printers, security updates, LANs, and SaaS applications ⢠Administer Okta IAM, including SSO, MFA, provisioning/deprovisioning, access policies, and Okta Workflows ⢠Serve as primary Level 3/4 escalation point, lead complex troubleshooting and root-cause analysis, and mentor junior administrators ⢠Perform system audits, backups, restores, and disaster recovery testing ⢠Enforce SOX IT general controls and remediate control gaps ⢠Use scripting and automation to eliminate repetitive work ⢠Evaluate vendors and technology investments and contribute to IT budget planning and capacity forecasting ⢠Collaborate to resolve IT issues and perform other assigned IT duties or projects
⢠IT related Bachelor's degree or related on-the-job experience ⢠Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred ⢠7+ years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity ⢠Strong English communication skills, both verbal and written ⢠Attention to detail, dependability, cooperation, integrity, and analytical skills ⢠Ability to multitask ⢠Excellent organizational and prioritization skills ⢠Strong interpersonal and influencing skills ⢠Experience with Azure and GCP ⢠Experience administering Okta or a comparable IAM/SSO platform, including Okta Workflows automations ⢠Proven experience maintaining enterprise-scale infrastructure and cloud solutions ⢠Experience maintaining and patching Windows, Linux, and Apple operating systems ⢠Experience maintaining and patching SQL databases ⢠Ability to inspire, motivate, mentor, and influence behaviors to drive change ⢠Ability to adapt to rapidly changing priorities ⢠Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot in an IT environment ⢠Experience working with global and/or US-based business teams ⢠Quiet workspace and internet connection of at least 30 Mbps download and 10 Mbps upload
⢠Remote workplace arrangement ⢠Employer of Record administration through RemoFirst in Colombia ⢠Virtual interviews ⢠Salary of COP 7,850,000.00 to COP 10,475,000.00 per month
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