Senior Site Reliability Engineer

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🕒 April 1

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Prima

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

💸 Finance

👥 B2C

💰 $115.8M Series A on 2018-11

Finance • B2C

Prima is a digitally-native insurance company that redesigns and digitizes the insurance value chain to deliver fast, customer-friendly policies and claims online. Founded in 2015, Prima has grown to serve over 5 million customers across Europe and reported €1. 8 billion in gross written premiums in 2025, operating in Italy, Spain and the UK through partnerships with established carriers and brokers. The company builds its own tech platforms and data stack to power pricing, distribution, agent/broker management, and claims handling, and joined the AXA Group in November 2025 to support further growth.

📋 Description

• Hands-on Reliability & System Engineering: Design, build, and operate reliable and scalable systems by defining and monitoring SLOs/SLIs, working directly on production infrastructure, and collaborating closely with software engineers on system design and reliability improvements • Automation, Operations & Incident Response: Actively develop automation for infrastructure and operational workflows to eliminate toil and reduce MTTR, participate in and lead incident response, and drive blameless post-incident reviews with concrete follow-ups implemented in code and tooling • Performance, Capacity & Security: Continuously analyze and optimize system performance and cost, provide data, insights, and recommendations to inform capacity planning, and support security best practices through hands-on vulnerability remediation and threat mitigation

🎯 Requirements

• SRE & Cloud Engineering: Hands-on experience with SRE practices in production, strong AWS expertise, Kubernetes, networking, DNS, and Infrastructure as Code (Pulumi preferred, Terraform a plus) • Automation & Software Engineering: Demonstrate strong software engineering fundamentals with an emphasis on code quality and maintainability. This includes solid Python proficiency and deep knowledge of the Python ecosystem (testing, debugging, packaging) and a consistent focus on writing clean, well-structured, and maintainable code • Reliability, Data & Operations: add stakeholder engagement and mentoring e.g. lead incident response and RCAs, improve system reliability, and engage stakeholders to propose solutions, share learnings, and mentor others • Nice-to-Have: Experience operating in highly regulated industries (e.g. Insurance, Banking, Healthcare), managing sensitive data, and supporting secure networking setups, including exposure to security technologies such as Cloudflare • Strong understanding of microservices architectures, their principles and trade-offs. • Hands-on experience with Datadog for platform and application monitoring, performance optimisation, and solid fundamentals in database structures.

🏖️ Benefits

• Work Your Way: Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year. • Grow with us: Get access to learning resources, mentorship and a growth plan tailored to you. • Thrive and perform: Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.