Team Leader

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🕒 June 24

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PrimeSync

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

💼 Consulting

🤖 Artificial Intelligence

Consulting • Artificial Intelligence • Customer Service

PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.

📋 Description

• Lead and manage a team of customer service representatives. • Monitor team performance and provide feedback and coaching. • Handle escalated customer inquiries and issues. • Collaborate with management to identify process improvement opportunities.

🎯 Requirements

• Minimum 3 years of experience as a Team Leader in a BPO or similar environment. • Candidates must be from the Philippines. • Strong leadership, communication, and problem-solving skills. • Ability to thrive in a fast-paced, remote work environment.

🏖️ Benefits

• Competitive salary • 100% Remote work set-up. • Opportunities for professional development and career growth.